{"id":17747,"date":"2024-09-11T19:19:53","date_gmt":"2024-09-12T01:19:53","guid":{"rendered":"https:\/\/inmoment.com\/resource\/inmoment-in-the-cx-marketplace\/"},"modified":"2024-09-11T19:19:55","modified_gmt":"2024-09-12T01:19:55","slug":"inmoment-in-the-cx-marketplace","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-sg\/resource\/inmoment-in-the-cx-marketplace\/","title":{"rendered":"Pearl-Plaza in the CX Marketplace"},"content":{"rendered":"\n<p>Just as an experience program is much more than a single metric, the customer experience (CX) marketplace cannot be characterized by a single report or score. <\/p>\n\n\n\n<p>When considering a CX or EX vendor, program owners should look to those with a broad range of capabilities, third party validation from services and technology analysts, and solid growth and customer retention metrics.&nbsp;<\/p>\n\n\n\n<p>Today\u2019s brands need best-of-breed offerings in CX technology and research services. Pearl-Plaza is named as a leading company in CX technology in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Forrester CX and EX Waves<\/li>\n\n\n\n<li><a href=\"https:\/\/inmoment.com\/en-sg\/gartner-cx-magic-quadrant\/\">Gartner VoC Magic Quadrant<\/a><\/li>\n\n\n\n<li>The Research and Data Analyst Top 50  <\/li>\n<\/ul>\n\n\n\n<p>To read more about these reports and Pearl-Plaza&#8217;s stance in the marketplace, download the full paper below!<\/p>\n","protected":false},"featured_media":30277,"template":"","meta":{"_acf_changed":true,"footnotes":""},"industry":[],"resource-type":[627],"class_list":["post-17747","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-guide-en-sg"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource\/17747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource\/17747\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media\/30277"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/media?parent=17747"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/industry?post=17747"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-sg\/wp-json\/wp\/v2\/resource-type?post=17747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}