{"id":56102,"date":"2021-06-22T17:21:48","date_gmt":"2021-06-22T17:21:48","guid":{"rendered":"https:\/\/inmoment.com\/survey-software-for-customer-experience\/"},"modified":"2024-07-25T06:53:21","modified_gmt":"2024-07-25T12:53:21","slug":"survey-software-for-customer-experience","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-nz\/survey-software-for-customer-experience\/","title":{"rendered":"Survey Software for CX"},"content":{"rendered":"<section id=\"block-d94927aa8ee231699c895d983977a506\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Survey your customers at the right time, wherever they are.<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p>Ask the right question in the right channel for contextual feedback.<br \/>\nExplore our high response microsurveys below.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<script type=\"text\/javascript\">jQuery(document).ready(function () {\n    jQuery(\".tabbed-gallery-slide[slide='in-app']\").click(function (e) {\n      e.preventDefault();\n      window.wootric(\"run\");\n      console.log('survey initiated');\n    });\n  });<\/script>\n\n\n<section id=\"block-41d11b829035cb39355f27ddc555af2f\" class=\"content-block tabbed-gallery-block alignwide u-pt-0\" style=\"\"><!-- <div class=\"content-block tabbed-gallery-block\"> -->\n<div class=\"tabbed-gallery-navigation u-pt-20\">\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"active\" slide=\"in-app\">In-app<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"email\">Email<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"mobile\">Mobile<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"sms\">SMS<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"intercom-messenger\">intercom messenger<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"link-qr-code\">link &amp; qr code<\/h5>\n\n    \n<\/div>\n<div class=\"tabbed-gallery-images\">\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"in-app\" status=\"active\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/11\/Image-1-2.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"email\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/11\/Image-2-2.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"mobile\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Mobile-Incredible-Bank-1.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"sms\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/SMS-Star-Insurance.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"intercom-messenger\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Intercom-Messenger-survey-1.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"link-qr-code\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/QR-code-survey-and-Survey-Links.png\" alt=\"\">\n\n    <\/div>\n<!-- <\/div> -->\n\n<\/section>\n\n<script>\n    jqJs.onload = () => {\n        (function($) {\n            console.log('up')\n        $('.tabbed-gallery-navigation-item').on('click', function() {\n            $(this).attr('status', 'active').siblings().attr('status', 'inactive');\n            var currentSlide = $(this).attr('slide');\n            \/\/ console.log(currentSlide);\n\n            $('.tabbed-gallery-slide[slide=\"' + currentSlide + '\"]').attr('status', \"active\").siblings().attr('status', 'inactive');\n        });\n        })(jQuery);\n    }\n\n<\/script>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-e044eaadaac7d14b2e43c1b6a601711f\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-tsunami\">NPS<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-tsunami\">Net Promoter Score<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p style=\"text-align: center\"><em>How likely are you to recommend this product or service?<\/em><\/p>\n<ul style=\"text-align: left\">\n<li>Measure customer loyalty<\/li>\n<li>Reduce churn<\/li>\n<li>Activate promoters<\/li>\n<li>Growth predictor<\/li>\n<li>Brand relationship metric<\/li>\n<\/ul>\n<p style=\"text-align: left\"><strong>Drive retention and growth with NPS.<\/strong><\/p>\n<p style=\"text-align: left\"><a class=\"button background-tsunami\" href=\"https:\/\/inmoment.com\/en-nz\/nps-software\/\">Learn More<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-32ac799f0a5521a98981f4ff469b343f\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-orca\">CSAT\/PSAT<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-orca\">Satisfaction Score<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p style=\"text-align: center\"><em>How satisfied are you with this product or service?<\/em><\/p>\n<ul style=\"text-align: left\">\n<li>CSAT: Measure customer satisfaction with a recent interaction\u2013often a purchase or a support case.<\/li>\n<li>PSAT: Measure product or feature satisfaction to optimise software applications.<\/li>\n<\/ul>\n<p style=\"text-align: left\"><strong>Improve products and services. Measure satisfaction.<\/strong><\/p>\n<p style=\"text-align: left\"><a class=\"button background-orca\" href=\"https:\/\/inmoment.com\/en-nz\/csat-customer-satisfaction-survey\/\">Learn More<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-69f44835e83200f0da0b163f0bd1f591\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-kelp\">CES<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-kelp\">Customer Effort Score<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p style=\"text-align: center\"><em>How easy was it to complete this task or action?<\/em><\/p>\n<ul style=\"text-align: left\">\n<li>Measure ease of support interactions, onboarding, order completion, training.<\/li>\n<li>Use results to reduce customer effort, the most relevant attribute of satisfaction.<\/li>\n<\/ul>\n<p style=\"text-align: left\"><strong>Reduce friction. Measure effort.<\/strong><\/p>\n<p style=\"text-align: left\"><a class=\"button background-kelp\" href=\"https:\/\/inmoment.com\/en-nz\/ces-customer-effort-score-survey-software\/\">Learn More<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n<\/div>\n\n\n<section id=\"block-72dff1db2245df2f4e33a9f05e771c61\" class=\"content-block single-paragraph-block alignfull has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-tsunami\">Blog article<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Wait! What are NPS, CSAT and CES surveys exactly?<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content \"><p><a class=\"button ghost ghost-tsunami\" href=\"https:\/\/inmoment.com\/blog\/a-primer-on-3-most-important-cx-metrics-csat-nps-and-ces\/\">Give Me the Details<br \/>\n<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<div id=\"thesurveys\" class=\"wp-block-image u-pt-50\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1191\" height=\"479\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/\/2021\/06\/world.svg\" alt=\"\" class=\"wp-image-25509\"\/><\/figure><\/div>\n\n\n<section id=\"block-1b55be14190f879db18d0d3c8e94a026\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Multi-Channel. Multi-Language. Global.<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p>As global as your customers. Easily customise surveys in multiple languages. Protect against survey fatigue. Use across channels and devices without risk of duplicate sampling: web, mobile, email and SMS.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<section id=\"block-b7743977b511e2727dd1a3882f1084bf\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide u-pt-100 has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Instant Analytics<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>View your rolling average NPS, CSAT and CES, response counts and more.<\/li>\n<li>Never miss a trend \u2013 automatically receive a continuous pulse of customer sentiment.<\/li>\n<li>Survey a sample of your customers everyday with our trusted settings. Or, survey customers using parameters you define.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-6.svg\" width=\"837\" height=\"468\" title=\"NPS trends dashboard\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-eda357c9656f3986db58f4c5e81528b9\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-7.svg\" width=\"495\" height=\"660\" title=\"image 7\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Diagnose CX metrics by your business drivers<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\nCreate custom filters to suit your business model and goals. See how NPS or other metrics vary by account, product version, or any user property you define.<\/p>\n<p>Examples:<\/p>\n<ul>\n<li>Websites &amp; E-commerce: Understand sentiment by geography, platform or purchase size.<\/li>\n<li>Product Teams: Get immediate feedback on product changes, accelerate product led growth.<\/li>\n<li>SaaS: Monitor customer health and retain more customers.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-b545fcf2230629364f7cfde0d636981d\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Closed-loop feedback management<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>Email notifications route feedback to the right team based on score.<\/li>\n<li>Reach out to customers or forward feedback from the dashboard.<\/li>\n<li>Or, use integrations to trigger responses in your CRM or support platform.<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-8.svg\" width=\"646\" height=\"474\" title=\"image 8\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-962c699ee85cdb6ea0749a7741a09e05\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Group-65.svg\" width=\"531\" height=\"514\" title=\"Group 65\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Identify feedback themes<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<p>Create unlimited custom tags that match the words you define, or let machine learning tell you what your customers are talking about and how they feel. As responses come in, auto-categorising feedback helps you surfaces issues, prioritise product improvements, or identify who should follow up.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-198df5b5c90afe818552018443cb7e65\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Activate brand advocates in the moment<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\nDid someone just give you a nice score? Use an optional final screen to ask your happy customers to write a review. Or, invite them to join a referral program.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1204\" height=\"1204\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2.png 1204w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2-1024x1024.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/09\/Brand-Advocate-2-1080x1080.png 1080w\" sizes=\"auto, (max-width: 1204px) 100vw, 1204px\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-d06fe78c05173cf41aa210ea8029416c\" class=\"content-block icon-title-list-block alignfull u-pb-0 has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tTake Action with Integrations\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Enrich your CRM data with metrics and feedback for better customer intelligence. Trigger surveys based on events, or other customer attributes. Use workflows to close the loop with customers.<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/hubspot4.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/salesforce-int.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/slack5.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/intercom8.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zendesk-int.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/segment7.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zapier4.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/totango7.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div class=\"alignfull background-great-white\" style=\"text-align: center; padding-bottom: 120px;\">\n<a href=\"http:\/\/help.wootric.com\/en\/articles\/5357337-all-supported-integrations-for-inmoment-microsurveys\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t<span>Discover All Integrations<\/span>\n<\/a>\n<\/div>\n\n\n<section id=\"block-a9822e434ecf168c10b05f14e80bf480\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading \">Featured Resources<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/the-modern-guide-to-winning-customers-with-net-promoter-score-in-b2b-tech\/\">The Modern Guide to Winning Customers with Net Promoter Score<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-300x300.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Modern Guide to Winning Customers with NPS\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-768x769.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS.jpg 1000w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/the-modern-guide-to-winning-customers-with-net-promoter-score-in-b2b-tech\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/how-to-set-up-an-integrated-cx-program-in-b2b\/\">What Does it Take to Set Up an Integrated CX Program for B2B Brands?<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-300x158.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"What does it take to set up an integrated CX program in B2B\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-300x158.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-1024x538.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-768x403.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/how-to-set-up-an-integrated-cx-program-in-b2b\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-nz\/resource\/customer-experience-software-buyers-guide-b2b-tech\/\">Customer Experience for B2B Tech: Software Buyers Guide<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-300x300.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage.png 540w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-nz\/resource\/customer-experience-software-buyers-guide-b2b-tech\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-nz\/resources\/\" target=\"\">\n\t\t\t\t\t<span>More Resources<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Discover All Integrations<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-56102","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages\/56102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/comments?post=56102"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages\/56102\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=56102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}