{"id":26828,"date":"2021-06-14T15:50:17","date_gmt":"2021-06-14T15:50:17","guid":{"rendered":"https:\/\/inmoment.com\/roles\/cx-professional\/"},"modified":"2024-09-06T13:04:31","modified_gmt":"2024-09-06T19:04:31","slug":"cx-professional","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-nz\/roles\/cx-professional\/","title":{"rendered":"CX Management"},"content":{"rendered":"
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<\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t
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\n\n\t\t\t\t\t\t\t\"Pearl-Plaza\"\n\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\tAcquire New Customers\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> \n\n\t\t\t\t\n\t\t\t\t\t
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\n\n\t\t\t\t\t\t\t\tRetain Current Customers\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> \n\n\t\t\t\t\n\t\t\t\t\t
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\n\n\t\t\t\t\t\t\t\tIdentify Upsell and Cross-Sell Opportunities\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> \n\n\t\t\t\t\n\t\t\t\t\t
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\n\n\t\t\t\t\t\t\t\tMinimise Costs and Increase Profitability\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> \n\n\t\t\t\t\n\t\t\t<\/div> \n\t\t\n\t<\/section> \n\n\n\n\n
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Cross-Channel Listening<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

Capture the Voice of the Customer \u2028and Employee<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

Capture the voice of the customer across multiple channels and tap into your employees’ knowledge to receive the full picture of the customer journey. Leverage AI-powered solutions to prompt deeper and more detailed feedback.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> \n\n\t\t<\/div>\n\n\t<\/section>\n\n\n

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