{"id":10596,"date":"2020-09-03T16:24:04","date_gmt":"2020-09-03T16:24:04","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/customer-stories\/"},"modified":"2025-02-16T16:52:44","modified_gmt":"2025-02-16T23:52:44","slug":"customer-stories","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-nz\/customer-stories\/","title":{"rendered":"Customer Stories"},"content":{"rendered":"<section id=\"block-882234b999aa63caf907271d343a8819\" class=\"content-block featured-posts-block alignfull padding-top-0 no-background\" style=\"\">\n\t\t\t<div class=\"container display-flex\">\n\t\t\t\t\t\t\t<div class=\"posts-wrap\" style=\"margin-top: -50px;\">\n\t\t\t\t\t\n\t\t<div class=\"featured-card card featured-double half\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-73425\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-nz\/blog\/category\/integrated-cx-en-nz\/\"><span class=\"post-card-tax\">Integrated CX<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title \"><a href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/specsavers-journey-from-traditional-to-transformational-cx\/\">Visionary CX: Specsavers\u2019 Journey From Traditional to Transformational CX<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"335\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-1024x536.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-1024x536.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-300x157.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-768x402.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-1536x804.jpg 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-2048x1072.jpg 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-1920x1005.jpg 1920w\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta cta-card \" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/specsavers-journey-from-traditional-to-transformational-cx\/\">\n\t\t\t\t\t\t<span>Read More<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\n\t\t<div class=\"featured-card card featured-double half\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"featured-card-content-wrap\">\n\n\t\t\t\t\t<p class=\"featured-card-meta \">\n\t\t\t\t\t\t\n\t<svg\n\t height=\"16\" width=\"16\"\t\tclass=\"icon star\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-star-43304\">\n\t\t\tstar\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#star\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\tFeatured\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-nz\/blog\/category\/reputation-management-en-nz\/\"><span class=\"post-card-tax\">Reputation Management<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t<h3 class=\"post-card-title \"><a href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/solotel-increase-in-online-reviews\/\">Solotel Group Captures a 129% Increase In Online Reviews<\/a><\/h3>\n\t\t\t\t\t<\/div><!-- .card-content -->\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .featured-card-content-wrap -->\n\n\t\t\t\t<div class=\"card-footer\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"340\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-1024x544.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-1024x544.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-300x159.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-768x408.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-1536x817.jpg 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-1920x1021.jpg 1920w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study.jpg 1992w\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<a class=\"button cta cta-card \" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/solotel-increase-in-online-reviews\/\">\n\t\t\t\t\t\t<span>Read More<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div><!-- .card-footer -->\n\n\t\t\t\n\t\t<\/div><!-- .card -->\n\n\t\t\t\t\t\t\t<\/div><!-- .posts-wrap -->\n\t\t\t<\/div><!-- .featured-posts-carousel .container.display-flex -->\n\t\n\t<\/section>\n\n\n<section id=\"block-59d9c406b93cb053090ddcc29447da02\" class=\"content-block client-logo-bar-block default alignfull no-background\" style=\"\">\n\t<div class=\"logo-bar-wrapper\">\n\n\t\t<div class=\"default-bar bar-grid grid grid-nogutter background-barracuda\">\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-384984324\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/downer-logo-300x84.png\" alt=\"Downer\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Downer NZ<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2748568355\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/11\/Bank-of-New-Zealand-logo-e1636595255146-300x149.png\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Bank of New Zealand<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2950407054\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post--300x300.png\" alt=\"New Zealand Post logo\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">New Zealand Post<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-443932099\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Hyundai<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3834516415\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z_Energy_logo-300x297.png\" alt=\"Z Energy\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Z Energy<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t<!-- end foreach $clientlogos -->\n\t\t<\/div><!-- .bar grid -->\n\n\t\t\n\t\t<!-- First Modal - Content Modal -->\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-384984324\" id=\"content-modal-384984324\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"591\" height=\"166\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/downer-logo.png\" class=\"logo-image\" alt=\"Downer\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/downer-logo.png 591w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/downer-logo-300x84.png 300w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial color-orca\">Downer NZ has historically focused on understanding their B2B customer experiences (VoC), while at the same time also understanding their employee experience (VoE)\u2014however, the two programs were not linked until recently. Downer NZ realised that the two programs have more power for insights and shifting experiences if they linked and evolved them together through a modern integration of both customer and employee experience improvement.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution color-dory\">Scott Wilson National Customer Experience and Insights Manager &amp; Jake Barker, HR Business Partner, Downer New Zealand<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  background-marine  color-albatross\" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/How-to-Align-CX-and-EX-For-Organisational-Success.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2748568355\" id=\"content-modal-2748568355\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"425\" height=\"211\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/11\/Bank-of-New-Zealand-logo-e1636595255146.png\" class=\"logo-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/11\/Bank-of-New-Zealand-logo-e1636595255146.png 425w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/11\/Bank-of-New-Zealand-logo-e1636595255146-300x149.png 300w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial color-orca\">\u201cPearl-Plaza helped us navigate our fatigue rules using the CX Workflow tool. The creative solution allowed us to preserve our existing process while maximising feedback from customers. As a result of CX Workflow, we were able to quickly and efficiently solve a technical problem.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution color-dory\">Nicola Legge, Bank of New Zealand\u2019s Market Research Director<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  background-marine  color-albatross\" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/11\/Bank-of-New-Zealand-Teams-Up-With-Pearl-Plaza-1.pdf\" download><span>Download Now<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2950407054\" id=\"content-modal-2950407054\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post-.png\" class=\"logo-image\" alt=\"New Zealand Post logo\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post-.png 400w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post--300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post--150x150.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial color-orca\">\u201cWe&#039;re really thankful for the agile way in which our account manager at Pearl-Plaza has supported us as we\u2019ve swiftly changed our focus. Alerts go out to our senior leadership and are regularly shared wider, and Salesforce case creation has meant that we get full transparency and the specialist can review the feedback and thank the respondent personally.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  background-marine  color-albatross\" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/09\/New-Zealand-Post-Impact-Story-1.pdf\" download><span>Download Now<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-443932099\" id=\"content-modal-443932099\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial color-orca\">Pearl-Plaza collaborated with Hyundai to develop a core group of service experience metrics. Hyundai discovered that the strongest driver of both good and poor experiences for customers is in-store staff. With this insight, Hyundai established corporate behaviour guidelines and training to ensure every encounter is \u201cfriendly, helpful, and efficient.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  background-marine  color-albatross\" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai-and-Pearl-Plaza.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3834516415\" id=\"content-modal-3834516415\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"317\" height=\"314\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z_Energy_logo.png\" class=\"logo-image\" alt=\"Z Energy\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z_Energy_logo.png 317w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z_Energy_logo-300x297.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z_Energy_logo-150x150.png 150w\" sizes=\"auto, (max-width: 317px) 100vw, 317px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial color-orca\">Z Energy (Z), a New Zealand-based retail fuel company, operating nearly 200 fuel sites launched the \u201cRetail Survey Refresh Initiative\u201d to improve accuracy of customer insights, adapt to market changes and meet evolving customer needs onsite<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  background-marine  color-albatross\" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/Z-Energy-Case-Study.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t<!-- end modal foreach -->\n\n\t<\/div><!-- .logo-bar-wrapper -->\n\t<!-- $client_logos -->\n<\/section><!-- .client-logo-bar-block -->\n\n\n<section id=\"block-e7e03c376fda21f664a7c087f03aeea2\" class=\"content-block posts-grid-block alignfull no-background\" style=\"\">\t<div class=\"container display-flex\">\n\n\t\t<div class=\"filters-wrap\">\n\t<form method=\"get\" class=\"search-form posts-grid-form\" onkeydown=\"return event.key != 'Enter';\">\n\t\t<input type=\"hidden\" id=\"ajax-action\" value=\"inmoment_posts_grid_search\" \/>\n\t\t<input type=\"hidden\" id=\"inmoment-search-nonce\" name=\"inmoment-search-nonce\" value=\"2207bcb9e4\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en-nz\/wp-json\/wp\/v2\/pages\/10596\" \/>\n\t\t\t\t\t<div class=\"dropdowns-wrap\">\n\t\t\t\t\t\t\t\t<select name=\"Filter by Filter by Industry\" class=\"posts-grid-filters posts-grid-filters-0\" data-type=\"industry\">\n\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"\">Filter by Industry<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"all\" >All<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"automotive-en-nz\" >Automotive<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"b2b-en-nz\" >B2B<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"contact-centre-en-nz\" >Contact Centre<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"credit-union-en-nz\" >Credit Union<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"entertainment-en-nz\" >Entertainment<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"financial-services-en-nz\" >Financial Services<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"food-service-en-nz\" >Food Service<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"government-en-nz\" >Government<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"healthcare-en-nz\" >Healthcare<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"hospitality-en-nz\" >Hospitality<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"insurance-en-nz\" >Insurance<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"manufacturing-en-nz\" >Manufacturing<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"manufacturing-2-en-nz\" >Manufacturing<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"patient-experience\" >Patient Experience<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"qsr-en-nz\" >QSR<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"retail-en-nz\" >Retail<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"retail-banking\" >Retail Banking<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"services\" >Services<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"tech-en-nz\" >Tech<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"technology-en-nz\" >Technology<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"telecom-en-nz\" >Telecom<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"telecommunications-en-nz\" >Telecommunications<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"travel-hospitality\" >Travel &amp; Hospitality<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"utilities-en-nz\" >Utilities<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t\t<select name=\"Filter by Filter by Regions\" class=\"posts-grid-filters posts-grid-filters-1\" data-type=\"region\">\n\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"\">Filter by Regions<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"apac-en-nz\" >APAC<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"emea-en-nz\" >EMEA<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"global-en-nz\" >Global<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"latin-america\" >Latin America<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<option class=\"posts-taxonomy-filter\" value=\"north-america-en-nz\" >North America<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t<\/div><!-- .filters-wrap -->\n\t\t\t\t<\/form><!-- .posts-grid-form -->\n<\/div><!-- .filters-wrap -->\n\n\n\t\t<div class=\"grid posts-grid\" data-post-type=\"customer-stories\">\n\n\t\t\t\t\t<span class=\"posts-grid-total-pages\" data-pages=\"6\"><\/span>\n\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/03\/bettys_burgers_case_study-og-1024x537.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/bettys-burgers\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">How Betty\u2019s Burgers Transformed Customer Feedback Into Online Reputation Growth<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">Betty\u2019s Burgers, a beloved Australian burger shack, began in Noosa&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/specsavers-client-story-og1-1024x536.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/specsavers-journey-from-traditional-to-transformational-cx\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Visionary CX: Specsavers\u2019 Journey From Traditional to Transformational CX<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">Specsavers isn\u2019t just the biggest privately-owned optical retailer on the&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/02\/solotel-case-study-1024x544.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/solotel-increase-in-online-reviews\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Solotel Group Captures a 129% Increase In Online Reviews<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">In the bustling hospitality landscape of Sydney and Brisbane, where&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Frozen-Yogurt-1024x683.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/yo-chi-increases-foot-traffic-by-92-percent\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Beloved Australian Brand Increases Location Foot Traffic by 92% in Less Than a Year<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">Yo-Chi is one of Australia\u2019s favorite frozen yogurt and a\u00e7ai&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/12\/istockphoto-1213453939-612x612-1.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/manufacturing-company-330k-per-1-nps\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">How A Leading Manufacturing Company Equated $330k in Additional Revenue per +1 NPS Increase<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">A Fortune 500 heavy machinery company in North America aimed&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/Shoe-Store-1024x683.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/retailer-finds-millions-in-revenue\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Global Retailer Identifies $2.5M In Potential Online Sales from Improved Web Experience<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">This global retailer partnered with Pearl-Plaza to understand why customers&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/iStock-1262774328-1024x683.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/telecom-identified-six-million-at-risk\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">How Large Telecom Identified ~$6M in At-Risk Annual Revenue from Digital Product Issues<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">To identify at-risk customers, understand the reasons behind their risk,&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2021\/04\/automotivecustomerexperienceblog-1024x719.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/auto-manufacturer-increases-revenue\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Large Auto Manufacturer Ties CX Improvements to $53.7M Revenue Opportunity<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">For this large Fortune 500 auto manufacturer, delivering exceptional customer&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/Automotive-iStock-912785590-1024x683.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/mobility-company-boosts-reputation\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Leading Mobility Company Improves Reputation for a Potential $5.8M Revenue Boost<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">For a long time, this customer-centric, multi-generational car-rental brand relied&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/milwaukee-tool-case-study-1024x537.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/milwaukee-tool-voice-of-distribution-partner-program\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Empowering the B2B Value Chain: Elevating Experiences with Milwaukee Tool\u2019s Voice of Distribution Partner Program<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">Milwaukee Tool, a powerhouse in the professional tool industry, knows&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/JuniperRS-768x482-1.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/juniper-networks-inmoment-enhancing-digital-experience-with-10x-more-customer-feedback\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Juniper Networks + Pearl-Plaza: Enhancing Digital Experience with 10x More Customer Feedback<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">Juniper Networks, a global leader in networking solutions, leveraged Pearl-Plaza\u2019s&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\t\t\t <!-- Partners posts grid is the only one with 4 columns -->\n\t\t\t\t<div class=\"col col-4 col-md\">\n\t\t\t\t\t\t\t<div class=\"card customer-story-card posts-grid-card\">\n\n\t\t<span class=\"card-image has-background image-as-background\" style=\"background-image: linear-gradient(180deg, rgba(255,255,255,0) 50%, rgba(0,0,0,1) 100%), url(https:\/\/inmoment.com\/wp-content\/uploads\/2024\/08\/inmoment-telecommunications-integrated-customer-experience-AI-og-1024x538.jpg);\"><\/span>\n\t\t<a class=\"card-link\" href=\"https:\/\/inmoment.com\/en-nz\/customer-stories\/transforming-telco-leveraging-conversational-intelligence-to-deliver-exceptional-customer-experiences\/\">\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"card-title \">Transforming Telco: Leveraging Conversational Intelligence to Deliver Exceptional Customer Experiences<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"card-text \">In the dynamic world of telecommunications, staying ahead requires more&#8230;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/a><!-- .card-link -->\n\n\t<\/div><!-- .card -->\n\t\n\t\t\t<\/div><!-- .col -->\n\n\t\t\t\n\t\t<\/div><!--.grid.posts-grid -->\n\t\t<button class=\"button background-marine color-albatross posts-grid-load-more\" data-text=\"Load More Customer Stories\" data-paged=\"1\"><span>Load More Customer Stories<\/span><\/button>\n\n\t<\/div><!-- .container.display-flex -->\n\n<\/section><!-- .content-block.posts-grid-block -->\n\n\n<section id=\"block-7fb3002506afe2a03ed062cfcebcf503\" class=\"content-block pull-quote-block alignfull quote-layout alignfull hidden has-background image-as-background background-position-center-top background-size-cover has-overlay-mode-\" style=\" background-image: url(https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/blue-grid.svg)\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-9\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-oyster \">\n\t\t\t\t\t\t<h3 style=\"font-size:30px; line-height:1.9;\"><strong class=\"background-orca color-albatross\">We use Pearl-Plaza as an example throughout our organization of an invaluable global partner relationship that goes beyond what we would expect from a vendor. Our Pearl-Plaza team is as passionate about elevating our brand and our consumer experiences as we are.\u201d<\/strong><\/h3>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution \">Nike<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-advanced.php","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-10596","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages\/10596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/comments?post=10596"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/pages\/10596\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=10596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}