{"id":13400,"date":"2019-12-02T00:00:00","date_gmt":"2019-12-02T00:00:00","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/resource\/how-to-go-beyond-cx-insights-and-take-action-6-action-steps-for-experience-transformation\/"},"modified":"2021-09-10T14:22:13","modified_gmt":"2021-09-10T14:22:13","slug":"how-to-go-beyond-cx-insights-for-customer-experience-transformation","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/en-gb\/resource\/how-to-go-beyond-cx-insights-for-customer-experience-transformation\/","title":{"rendered":"6 Action Steps for Customer Experience Transformation: How to Go Beyond CX Insights and Take Action"},"content":{"rendered":"<p>In the world of customer experience (CX) getting insights from your customer data isn&#8217;t even half the battle. The real work begins when you take action on those insights, but how?<\/p>\n<p>If you&#8217;re looking for ways to take your CX insights to the next level, you&#8217;re in the right place. Take a look at this Pearl-Plaza eBook the learn about 6 action steps you can take right now to kickstart transformation for you customer experience\u2014and your bottom line. Download today!<\/p>\n","protected":false},"featured_media":7341,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[416],"class_list":["post-13400","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-ebook-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource\/13400\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/7341"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=13400"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=13400"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/resource-type?post=13400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}