{"id":39223,"date":"2022-01-31T16:21:04","date_gmt":"2022-01-31T16:21:04","guid":{"rendered":"https:\/\/inmoment.com\/artificial-intelligence\/"},"modified":"2025-02-07T10:46:50","modified_gmt":"2025-02-07T17:46:50","slug":"artificial-intelligence","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-gb\/artificial-intelligence\/","title":{"rendered":"Artificial Intelligence"},"content":{"rendered":"\n<style>\n\/\/ doesn't apply to this page since it's a small hero size\n@media screen and (min-width: 600px) {\n\n.global-hero-container.hero-size-medium.hero-text-alignment-left h1 {\n    font-size: 3.2rem;\n    margin-bottom: 20px;\n    padding-left: 0;\n    padding-right: 40px;\n}\n\n}\n<\/style>\n\n\n<section id=\"block-579e8b9d25cd3e2abba930f6a7ed93f7\" class=\"content-block single-paragraph-block u-pb-40 alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content \"><p>Structured feedback and scores can be great indicators for performance, but the game-changing insights are those hidden in your unstructured feedback. Many brands still spend hours analysing data word by word when they should be using that time to make more informed business decisions to ultimately drive change. Let Pearl-Plaza AI do the heavy lifting on analysis, so you can spend time lifting your results.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<div class=\"alignfull background-albatross\" style=\"text-align: center; padding-bottom: 80px;\">\n<a href=\"https:\/\/inmoment.com\/en-gb\/demo-customer-experience-software\/\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t<span>Learn More<\/span>\n<\/a>\n<\/div>\n\n\n\n<style>\n  .text-analytics-block {\n  display: flex;\n  justify-content: center;\n}\n.text-analytics-block .ta-card {\n  border-top: 2px solid #D6E3FC;\n  padding: 30px 39px;\n  width: 250px;\n  text-align: center;\n}\n.text-analytics-block .ta-card:first-child {\n  padding-right: 39px;\n  padding-left: 0;\n}\n.text-analytics-block .ta-card:last-child {\n  padding-right: 0;\n  padding-left: 39px;\n}\n.text-analytics-block .ta-card .circle {\n  height: 20px;\n  width: 20px;\n  border-radius: 50%;\n  background: #fff;\n  border: 2px solid #D6E3FC;\n  position: absolute;\n  transform: translate(-10px, -41px);\n}\n\n@media (max-width: 1050px) {\n  .text-analytics-block {\n    flex-direction: column;\n    align-items: center;\n  }\n  .text-analytics-block .ta-card {\n    border-top: none;\n    border-left: 2px solid #D6E3FC;\n  }\n  .text-analytics-block .ta-card:first-child {\n    padding-right: inherit;\n    padding-left: inherit;\n    padding-top: 20px;\n  }\n  .text-analytics-block .ta-card:last-child {\n    padding-right: inherit;\n    padding-left: inherit;\n    padding-bottom: 0;\n  }\n  .text-analytics-block .ta-card .circle {\n    transform: translate(-135px, 20px);\n  }\n}\n<\/style>\n<div class=\"text-analytics-block u-pt-120 u-pb-70 u-plr-20\">\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Collect input without triggering survey fatigue<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Encourage richer feedback<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Understand sentiment associated with the experience journey<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Identify emotions, intent, or effort signals to respond proactively<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Uncover new trends and themes with AI-driven insights<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Take the right action at the right time<\/h4>\n  <\/div>\n  <div class=\"ta-card\">\n    <span class=\"circle\"><\/span>\n    <h4>Analyse key drivers and predict the impact of initiatives<\/h4>\n  <\/div>\n<\/div>\n\n\n<section id=\"block-561ab3e962e467dcb0b2b787fa07adb0\" class=\"content-block pull-quote-block alignfull long-quote-layout alignwide u-pb-50 has-background image-as-background background-position-center background-size-cover has-overlay-mode-\" style=\" background-image: url(https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/bg-stripes.png)\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-11\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-barracuda color-albatross\">\n\t\t\t\t\t\t<p><strong class=\"background-coral color-albatross\">I\u2019ve analysed qualitative feedback in the past without Pearl-Plaza\u2019s machine learning technology and it took hours. Pearl-Plaza can do the same for me in zero seconds.\u201d<\/strong><\/p>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution color-orca\">&#8211; Customer Experience Manager, Product Team, Trivago<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n<section id=\"block-2654d9da2d286c359e41edc1264cbaad\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\"> Intent, Effort, and Emotion<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Predict Business Results<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Uncover the true meaning behind customer feedback and anticipate their next move! Our AI automatically detects the intentions, effort, and emotions behind every message you receive. We can tell you if customers intend to Buy, Quit, Recommend, or even Discourage your business. Plus, we&#8217;ll provide you with key insights on how much effort is required and what emotions are at play\u2014Anger, Fear, Happiness, Trust, and more. With this powerful knowledge, you can swiftly <a href=\"https:\/\/inmoment.com\/blog\/7-steps-for-implementing-a-closed-loop-system\/\">close the feedback loop<\/a>!<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-gb\/demo-customer-experience-software\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-predict-business-results-full-width.svg\" width=\"600\" height=\"600\" title=\"ai-predict-business-results-full-width\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-c2edb965fca142a775e4cd1b35666b2c\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-existing-listen-image-2.svg\" width=\"600\" height=\"600\" title=\"ai-existing listen image\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Active Listening<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Intelligent Conversations for More Valuable Responses<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Without encouragement, qualitative feedback can be incomplete. Active Listening\u2122 is the only conversational bot that uses real-time text analytics to listen, understand, and respond\u2014eliciting more valuable responses with more actionable data points.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" cta button\" href=\"https:\/\/inmoment.com\/en-gb\/listen\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-ea18cfefb85e88d62c6aba7ec290cef3\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\"> Survey Fatigue<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Keep Your Feedback Fresh<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Automatically request audience input across channels at just the right time and sequence. Our eligibility engine helps avoid survey fatigue while keeping your flow of feedback constant and up-to-date, ensuring you always have a good sense of how people feel.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" cta button\" href=\"https:\/\/inmoment.com\/en-gb\/survey-software-for-customer-experience\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/05\/ai-survey-range.svg\" width=\"600\" height=\"601\" title=\"ai-survey-range\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-00a73852866466f8d9a1573b86a23e16\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-ai-otb-insights.svg\" width=\"600\" height=\"600\" title=\"ai-ai-otb-insights\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Quick Start<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Out-of-the-box Insights<\/h2>\n\t\t\t\t\n\t\t\t\t<p>We\u2019ve got the perfect balance of speed and accuracy. With pre-configured industry, use-case, and native language packs in Lexalytics <a href=\"https:\/\/www.lexalytics.com\/semantria\" target=\"_blank\" rel=\"noopener\">Semantria NLP engine<\/a>, we\u2019ll automatically detect topics, themes, and entities for immediate insights into what matters most.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-gb\/analyse-2\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-1677d8b0710b3b069050581b7634d131\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Impact Prediction<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Understand What\u2019s Driving Your Key Metric<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Analyse the impact of key driver questions on your top metric and understand how action plans will affect experience scores such as NPS, CSAT, and CES, so you can make informed decisions to align your organisation around the customer experience.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-key-driver-test.svg\" width=\"600\" height=\"600\" title=\"ai-key-driver-test\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"intentdetection\" class=\"content-block single-paragraph-block u-pb-50 alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-coral\">Smart Summaries<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading \">Turn Complex Analysis into Focused Action<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content \"><p>Pearl-Plaza Smart Summary Generator uses Open.AI\u2019s GPT technologies to securely and intelligently transform hundreds of pieces of individual and discrete feedback into easily consumable short, structured paragraphs to surface the most important topics and trends to help organisations take immediate action on their customer feedback.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1440\" height=\"680\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/05\/ai-wide-White.svg\" alt=\"\" class=\"wp-image-57773\"\/><\/figure><\/div>\n\n<section id=\"block-cbe4ebbbc074512c5b354c590c60face\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Self-Service<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Take Control Over Your Insights<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Create your own tags to deep dive into your unstructured data and take immediate action on your findings\u2014 share comments with others, mark feedback complete or invalid, and create actionable segments to close the loop at scale.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-gb\/analyse-2\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-insights.svg\" width=\"600\" height=\"600\" title=\"ai-insights\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-e2f785cb11720fe4caf060642b32cad6\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-sentiment.svg\" width=\"600\" height=\"600\" title=\"ai-sentiment\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Sentiment Identification<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Identify Your Customers Nuisances Versus  Major Issues<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Understand the difference between a minor nuisance and a major issue with multi-layered sentiment identification on both individual items and the entire document so you know exactly where to take action.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-gb\/text-analytics\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-028defb7c36d6bdfb222817de2ec6f9b\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Power of AI<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Know What You Don\u2019t Know<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Our text analytics uses AI-driven discovery with machine learning to improve accuracy over time, boosting your ability to correctly determine new topics, terms, competitors, products, and phrases as they enter the customer vocabulary. It\u2019s time to never miss a trend.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-gb\/text-analytics\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-know-what.svg\" width=\"600\" height=\"600\" title=\"ai-know-what\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-c219b9d5d579596ce04b6cd75db718be\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/04\/ai-automate-action.svg\" width=\"600\" height=\"600\" title=\"ai-automate-action\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-coral\">Act Immediately<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Automate Action at Scale<\/h2>\n\t\t\t\t\n\t\t\t\t<p>Close the loop with individual customers or create segments for automated actions at scale. Whether sending recovery emails to \u201cfrustrated\u201d customers, or giving kudos to employees. Take the right action at the right time.<\/p>\n\n\t\t\t\t\t\t\t\t\t<a class=\" cta button\" href=\"https:\/\/inmoment.com\/en-gb\/improve\/\"><span>Learn More<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-fa26f0ca143ce3668ad1591c2e182dcd\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading \">Experience Improvement with Pearl-Plaza<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">Customer Experience<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/blog\/ai-customer-experience\/\">How AI Customer Experience Can Advance Your Business Strategy<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"110\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2017\/04\/web-image-ai-300x110.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2017\/04\/web-image-ai-300x110.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2017\/04\/web-image-ai-1024x374.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2017\/04\/web-image-ai-768x281.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2017\/04\/web-image-ai.png 1225w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/blog\/ai-customer-experience\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">news<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-gb\/news\/inmoment-launches-cx-industrys-first-innovations-leveraging-chatgpt-in-the-xi-platform\/\">Pearl-Plaza Launches CX Industry\u2019s First Innovations Leveraging ChatGPT in the XI Platform to Solve Real-World Business Challenges for Clients<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"110\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/web-image-2-300x110.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/web-image-2-300x110.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/web-image-2-1024x374.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/web-image-2-768x281.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/03\/web-image-2.png 1225w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-gb\/news\/inmoment-launches-cx-industrys-first-innovations-leveraging-chatgpt-in-the-xi-platform\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">General<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/blog\/machine-learning-in-5\/\">Machine Learning in 5 Minutes<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/machine-learning-3-300x150.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/machine-learning-3-300x150.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/machine-learning-3-768x384.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2022\/03\/machine-learning-3.png 1024w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/blog\/machine-learning-in-5\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"https:\/\/inmoment.com\/en-gb\/resources\/\" target=\"\">\n\t\t\t\t\t<span>See More Resources<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n\n\n\n<section id=\"section-block_dd7eb514730746efe942da1ca5aa793a\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"section-block_1867392f80b92a1807e26485ea08c6ce\" class=\" \">\n\n\t<div class=\"cta-block-inner flex bg-albatross rounded-2xl p-2 flex-col lg:flex-row\">\n\n\t\t<div class=\"cta-block-inner-content text-center cta-block-inner-child flex flex-col justify-center bg-gradient-to-b from-albatross to-dory\/10 p-20px sm:p-50px xl:px-80px xl:py-50px rounded-lg relative lg:max-w-1\/2 lg:w-[60%]\">\n\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/themes\/inmoment\/src\/images\/homepage\/cta-bg.webp\" class=\"absolute object-cover object-center left-0 top-0 w-full h-full\" alt=\"\">\n\t\t\t<div class=\"relative grid flex-row-reverse\">\n\t\t\t<h2 class=\"basis-full\">\n\t\t\t\t\t\t\t\t\tSee ROI in\n\t\t\t\t\t<span class=\"text-marine\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tHalf the Time\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t<p class=\"text-orca text-[17px] md:basis-1\/2 self-center md:text-left\">Pearl-Plaza\u2019s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex w-full justify-center items-center flex-col md:basis-1\/2 self-center\">\n\t\t\t\t\t<img decoding=\"async\" width=\"169\" height=\"191\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/11\/ROI-With-Pearl-Plaza.svg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-stingray font-mono text-xs text-center\"><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"cta-block-inner-form cta-block-inner-child w-full md:px-4 flex justify-center items-center flex-col lg:w-[46%]\">\n\t\t\t\t\t\t\n\n\n\t<span class=\"hs-gated-content-reveal-overlay  \"><\/span>\n\t<div class=\"hs-form-sticky-wrap   \">\n\t\t\n\n\t\t<div id=\"hubspot-form-682381bf49b24\" class=\"block-hubspot-form hs-form-outer hs-form-zifc-hide  \" data-chili=\"1\" data-form-id=\"587404b5-56ef-4576-8427-bd72e3a7b4b3\" >\n\t\t\t\t\t\t\t\t\t<!-- <span class=\"hs-gated-content-reveal-overlay\"><\/span> -->\n\t\t\t\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"hs-form-title   \">Learn More About Pearl-Plaza<\/h3>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"skeleton-loader\" id=\"loading-indicator-hubspot-form-682381bf49b24\">\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-1\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-2\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-3\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t\t\t\thsformEmbedJs.addEventListener('load', function(event_682381bf49b24) {\n\n\t\t\t\t\t\tvar gatedContentType = '';\n\t\t\t\t\t\tvar timeoutTime = 0;\n\n\t\t\t\t\t\t\/\/ Set up functions\n\t\t\t\t\t\tfunction onFormReadyFunction($form) {\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Gated content known user check\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\ttimeoutTime = parseInt(timeoutTime * 1000);\n\n\t\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\t\tdocument.body.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t\tdocument.documentElement.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t}, timeoutTime);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Init ZI FC\n\t\t\t\t\t\t\t\t$form.attr('data-zifc', 'true');\n\t\t\t\t\t\t\t\tif (!$form[0].closest('.block-hubspot-form').classList.contains('hs-form-zifc-hide'))\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-682381bf49b24').style.display = 'none';\n\n\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-682381bf49b24').style.display = 'none';\n\t\t\t\t\t\t\t\t}, 5000);\n\n\t\t\t\t\t\t\t\t\/\/ Init onEmailChange fn if ZIFC enabled\n\t\t\t\t\t\t\t\tonEmailChange($form);\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/ inject custom field values into Hubspot hidden input names\n\t\t\t\t\t\t\tvar formIDLastAssetData = formIDLastAssetData || [];\n\t\t\t\t\t\t\tformIDLastAssetData.push({\n\t\t\t\t\t\t\t\tid: 'hubspot-form-682381bf49b24',\n\t\t\t\t\t\t\t\tlast_asset: 'demo above-footer'\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\tvar input = $form[0].querySelector('input[name=\"last_asset\"]');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/lastAssetInputs.forEach(input => {\n\t\t\t\t\t\t\tif(input.closest('.block-hubspot-form')) {\n\t\t\t\t\t\t\t\tvar formId = input.closest('.block-hubspot-form').id;\n\t\t\t\t\t\t\t\tvar formData = formIDLastAssetData.find(item => item.id === formId);\n\n\t\t\t\t\t\t\t\tif (formData) {\n\t\t\t\t\t\t\t\t\tinput.value = formData.last_asset;\n\t\t\t\t\t\t\t\t\tinput.dispatchEvent(new Event('input', { bubbles: true }));\n\n\t\t\t\t\t\t\t\t\tconsole.log(formData.last_asset);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\/\/});\n\t\t\t\t\t\t\t\/\/ if (document.querySelector('input[name=\"last_asset\"]')) {\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').value = '<\/\/?php echo $last_asset; ?>';\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').dispatchEvent(new Event('input', {\n\t\t\t\t\t\t\t\/\/ \t\tbubbles: true\n\t\t\t\t\t\t\t\/\/ \t}));\n\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ After button clicked, but before data is sent\n\t\t\t\t\t\tfunction onBeforeFormSubmitFunction($form) {\n\t\t\t\t\t\t\tconst submitButton = $form.find('input[type=\"submit\"]').get(0);\n\n\t\t\t\t\t\t\tif (submitButton) {\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('submit-loading');\n\t\t\t\t\t\t\t\tsubmitButton.value = \"Loading...\";\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Next few functions fire only if ZI enabled\n\t\t\t\t\t\tfunction onEmailChange($form) {\n\t\t\t\t\t\t\tconst emailInput = document.querySelector('input[name=\"email\"]');\n\n\t\t\t\t\t\t\tif (emailInput && !emailInput.hasListenersAttached) {\n\t\t\t\t\t\t\t\t['input', 'change'].forEach(eventType => {\n\t\t\t\t\t\t\t\t\temailInput.addEventListener(eventType, handleInputChange.bind(null, $form, emailInput));\n\t\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\temailInput.hasListenersAttached = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleInputChange($form, emailInput) {\n\t\t\t\t\t\t\t\/\/console.log('Email input event triggered:', emailInput.value);\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tif ($form.attr('data-zifc') === 'true' && typeof window._zi_fc !== 'undefined') {\n\t\t\t\t\t\t\t\t\thandleZoomInfoMatch($form, emailInput);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleZoomInfoMatch($form, emailInput) {\n\t\t\t\t\t\t\tvalidateEmailWithDelay(emailInput);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction validateEmailWithDelay(emailInput) {\n\t\t\t\t\t\t\tvar form = emailInput.closest('form');\n\t\t\t\t\t\t\tvar submitButton = form.querySelector('input[type=\"submit\"]');\n\n\t\t\t\t\t\t\tfunction disableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Disable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tfunction enableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Enable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.remove('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = false;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tconst neverBounceStatus = emailInput.getAttribute('data-zi-neverbounce-status');\n\t\t\t\t\t\t\t\t\/\/console.log(neverBounceStatus);\n\n\t\t\t\t\t\t\t\tif (neverBounceStatus === 'valid') {\n\t\t\t\t\t\t\t\t\t\/\/console.log('The email input has data-zi-neverbounce set to valid.');\n\t\t\t\t\t\t\t\t\t\/\/ Handle valid email status if needed\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'invalid') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'disposable') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tenableSubmit();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 500);\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\twindow.addEventListener('message', function(event) {\n\t\t\t\t\t\t\t\tif (event.data.type === 'hsFormCallback' && event.data.eventName === 'onFormReady') {\n\t\t\t\t\t\t\t\t\tonEmailChange( \/* Pass your form here if needed *\/ );\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\n\n\t\t\t\t\t\tfunction onFormSubmitFunction($form) {\n\t\t\t\t\t\t\t\/\/console.log('onFormSubmit function');\n\t\t\t\t\t\t\t\/\/ if ($form.attr('id') === 'hsForm_587404b5-56ef-4576-8427-bd72e3a7b4b3') {\n\t\t\t\t\t\t\t\/\/ \t\/\/console.log(\"587404b5-56ef-4576-8427-bd72e3a7b4b3 form submit function\");\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction onFormSuccessFunction($form, data) {\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\trevealGatedContent();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo' || gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealPopupVideo($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\trevealPopupPdf($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealFooterPopupVideo()\n\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\trevealInnerGate($form);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ GTM add event trigger here\n\t\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n\t\t\t\t\t\t\twindow.dataLayer.push({\n\t\t\t\t\t\t\t\t'event': 'form_submit',\n\t\t\t\t\t\t\t\t'lastAsset': 'demo above-footer',\n\t\t\t\t\t\t\t\t'formSubmittedPage': window.location.href,\n\t\t\t\t\t\t\t\t'salesforceCampaignID': 'Artificial Intelligence',\n\t\t\t\t\t\t\t\t'formType': 'demo',\n\t\t\t\t\t\t\t\t'gatedContentType': gatedContentType\n\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\tlocalStorage.setItem('hasSubmittedForm', 'true');\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealInnerGate($form) {\n\t\t\t\t\t\t\tif($form[0].closest('.block-im-quiz')) {\n\t\t\t\t\t\t\t\t$form[0].closest('.hs-form-sticky-wrap').classList.add('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.im-quiz-finish-screen').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.quiz-inner').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.restart').style.display = 'inline-block';\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealGatedContent() {\n\t\t\t\t\t\t\t\/\/console.log('content has been revealed');\n\t\t\t\t\t\t\tdocument.body.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t\tdocument.documentElement.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupPdf($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.more-content').classList.add('hidden');\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom .header-cta-button').click();\n\t\t\t\t\t\t\t}, 3000);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupVideo($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.play-btn.modal-trigger.form-to-video').click();\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.form-to-video-wrapper').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t}\n\t\t\t\t\t\tfunction revealFooterPopupVideo() {\n\t\t\t\t\t\t\tdocument.querySelector('.play-btn.modal-trigger.form-to-video.footer-cta').click();\n\t\t\t\t\t\t\tdocument.querySelector('.form-to-video-wrapper.footer-cta').classList.remove('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-title.footer-cta').classList.add('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-sticky-wrap.footer-cta-popup-video .block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t\tvar submittedMessages = document.querySelectorAll('.submitted-message');\n\t\t\t\t\t\t\tsubmittedMessages.forEach(function(submittedMessage) {\n\t\t\t\t\t\t\t\tsubmittedMessage.classList.add('hidden');\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction gotoScorecard(data) {\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tvar baseURL = '';\n\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\t\t\t\t\t\t\tthankYouURLParams['first_name'] = data.submissionValues.firstname ? data.submissionValues.firstname : '';\n\t\t\t\t\t\t\tthankYouURLParams['last_name'] = data.submissionValues.lastname ? data.submissionValues.lastname : '';\n\t\t\t\t\t\t\tthankYouURLParams['email'] = data.submissionValues.email ? data.submissionValues.email : '';\n\t\t\t\t\t\t\tthankYouURLParams['phone_number'] = data.submissionValues.phone ? data.submissionValues.phone : '5555555555';\n\n\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\n\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}?${queryString}&suppress_fields`;\n\n\t\t\t\t\t\t\twindow.open(finalThankyouURL, '_blank');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Returns the redirect URL needed for the Hubspot form\n\t\t\t\t\t\tfunction generateThankYouURL(customURL, formType, gatedContentType, gatedAsset, $form) {\n\t\t\t\t\t\t\t\/\/ Check if custom Thank You URL is needed\n\t\t\t\t\t\t\tif (!customURL) {\n\t\t\t\t\t\t\t\tvar baseURL =\n\t\t\t\t\t\t\t\t\t'https:\/\/inmoment.com\/en-gb\/thank-you\/?';\n\t\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\n\t\t\t\t\t\t\t\tif (formType === 'gated') {\n\t\t\t\t\t\t\t\t\tif (gatedContentType === 'pdf') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'asset';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'video') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'video';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\/\/console.log('gatedAsset -> ', gatedAsset);\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'demo') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'contact') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'event') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'event';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\/\/console.log('thankYouURLParams -> ', thankYouURLParams);\n\t\t\t\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\n\t\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\t\t\t\/\/console.log('queryString -> ', queryString);\n\t\t\t\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\t\t\t\t\/\/console.log('finalThankyouURL -> ', finalThankyouURL);\n\t\t\t\t\t\t\t\treturn finalThankyouURL;\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\/\/console.log('customURL -> ', customURL);\n\t\t\t\t\t\t\t\treturn customURL;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif(document.querySelector('#hubspot-form-682381bf49b24')) {\n\t\t\t\t\t\t\t\tvar observer = new IntersectionObserver(function(el) {\n\t\t\t\t\t\t\t\t\tel = el[0] ? el[0] : el;\n\t\t\t\t\t\t\t\t\tif (el.isIntersecting) {\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\/\/ Main hubspot code\n\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\tportalId: \"1787915\",\n\t\t\t\t\t\t\tlocale: \"en\",\n\t\t\t\t\t\t\ttarget: \"#hubspot-form-682381bf49b24 .form_target\",\n\t\t\t\t\t\t\tcss: '',\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tformId: \"587404b5-56ef-4576-8427-bd72e3a7b4b3\",\n\t\t\t\t\t\t\tmanuallyBlockedEmailDomain: [\"mailinator.com\",\"mailor.com\",\"yahoi.co.uk\",\"art.suez.edu.eg\",\"eol.com\",\"info.com\",\"weizixu.com\",\"naymedia.com\",\"compny.com\",\"linator.com\",\"edu.com\",\"mailinaor.com\",\"sportrid.comm\",\"tufufacenurimyv.com\",\"eeeqwe2.com\",\"armyspy.com\",\"info.net\",\"hinoon.com\",\"ainator.com\",\"busniess.com\",\"GMAIL1.com\",\"alright.com\",\"example.com\",\"poverts.com\",\"mailt.com\",\"apxby.com\",\"gmail.com\",\"yahoo.com\",\"hotmail.com\",\"live.com\",\"aol.com\",\"outlook.com\",\"qq.com\",\"comcast.com\",\"icloud.com\",\"ctpagent.com\",\"wesolvecx.com\",\"getthematic.com\",\"merkle.com\",\"getlocalmeasure.com\",\"localmeasure.com\",\"asknicely.com\",\"nielseniq.com\",\"momentive.com\",\"reputation.com\",\"zenloop.com\",\"eloquant.com\",\"forsta.com\",\"hellocustomer.com\",\"skeepers.io\",\"yabble.com\",\"resonate.com.au\",\"smg.com\",\"altointelligence.co.uk\",\"altointelligence.com\",\"auracorp.com\",\"bareinternational.com\",\"bestmark.com\",\"blauw.com\",\"clarabridge.com\",\"concentrix.com\",\"concur.com\",\"confirmit.com\",\"copytimize.com\",\"critizr.com\",\"crowdicity.com\",\"customerradar.com\",\"customersat.com\",\"gallup.com\",\"getfeedback.com\",\"gfk.com\",\"globis-consulting.de\",\"glowfeed.com\",\"insync.com.au\",\"intervista.ch\",\"iperceptions.com\",\"jacada.com\",\"ka-brandresearch.com\",\"kantar.com\",\"kantartns.com\",\"kunden-insights.de\",\"link.ch\",\"livinglens.tv\",\"Loyalty360.org\",\"management-consult.de\",\"medallia.com\",\"morpace.com\",\"nice.com\",\"niceincontact.com\",\"op2ma.com.au\",\"opinionlab.com\",\"oracle.com\",\"pangealabs.com\",\"pidas.com\",\"potentiate.com\",\"quadient.com\",\"qualtrics.com\",\"questback.com\",\"rateitapp.com\",\"rateitapp.com.au\",\"responsetek.com\",\"rightnow.com\",\"salesforce.com\",\"sap.com\",\"satmetrix.com\",\"slmedien.de\",\"smg.com\",\"sphanalytics.com\",\"stellarbpo.com\",\"stellarxm.com\",\"strikedeck.com\",\"surveygizmo.com\",\"surveymonkey.com\",\"tele-research.de\",\"themsrgroup.com\",\"tns-global.com\",\"tns-infratest.com\",\"tnsglobal.com\",\"touchpointgroup.com\",\"ttr-group.de\",\"united-research.com\",\"usabilla.com\",\"verint.com\",\"vovici.com\",\"walkerinfo.com\",\"zendesk.com\",\"zingle.com\"],\n\n\t\t\t\t\t\t\t\/\/ Arbitrary in case there are two of same form on page\n\t\t\t\t\t\t\tformInstanceId: \"hubspot-form-682381bf49b24\",\n\n\n\n\t\t\t\t\t\t\tonFormReady: function($form) {\n\t\t\t\t\t\t\t\tonFormReadyFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonBeforeFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonBeforeFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmitted: function($form, data) {\n\t\t\t\t\t\t\t\tonFormSuccessFunction($form, data);\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tsubmitText: \"Request a Demo\",\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tobserver.unobserve(el.target);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}, {\n\t\t\t\t\t\t\t\t\troot: null,\n\t\t\t\t\t\t\t\t\trootMargin: '0px 0px 50% 0px',\n\t\t\t\t\t\t\t\t\tthreshold: 0.1\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tvar targetElement = document.querySelector('#hubspot-form-682381bf49b24');\n\t\t\t\t\t\t\t\tobserver.observe(targetElement.parentElement);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tchiliPiperJs.onload = function() {\n\t\t\t\t\t\t\t\tvar cpTenantDomain = \"inmoment\";\n\t\t\t\t\t\t\t\tvar cpRouterName = \"Pearl-Plaza_Demo_Router\";\n\t\t\t\t\t\t\t\tvar formGuid = \"587404b5-56ef-4576-8427-bd72e3a7b4b3\";\n\t\t\t\t\t\t\t\tvar cpHSDataFormIDs = []; \/\/ if needed, add the data-form-id or keep empty to accept all forms.\n\n\t\t\t\t\t\t\t\t\/\/ function chiliPiperSuccessFunction() {\n\t\t\t\t\t\t\t\t\/\/ \tvar thankYouURL = generateThankYouURL('', 'demo', '', '');\n\t\t\t\t\t\t\t\t\/\/ \t\/\/ window.location.href = thankYouURL;\n\t\t\t\t\t\t\t\t\/\/ \tconsole.log('chiliPiperSuccessFunction');\n\t\t\t\t\t\t\t\t\/\/ }\n\n\t\t\t\t\t\t\t\twindow.addEventListener(\"message\", function(event) {\n\t\t\t\t\t\t\t\t\tif (cpHSDataFormIDs.length > 0 && !cpHSDataFormIDs.includes(event.data.id)) return;\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\tif(document.querySelector('[data-form-id=\"' + event.data.id + '\"]'))\n\t\t\t\t\t\t\t\t\t\tif(document.querySelector('[data-form-id=\"' + event.data.id + '\"]').getAttribute('data-chili') != true) return;\n\n\n\t\t\t\t\t\t\t\t\tif (event.data.type === \"hsFormCallback\" && event.data.eventName === \"onFormSubmitted\") {\n\t\t\t\t\t\t\t\t\t\tvar lead = event.data.data.submissionValues;\n\t\t\t\t\t\t\t\t\t\tfor (var key in lead) {\n\t\t\t\t\t\t\t\t\t\t\tif (Array.isArray(lead[key])) {\n\t\t\t\t\t\t\t\t\t\t\t\tlead[key] = lead[key].toString().replaceAll(\",\", \";\");\n\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\tChiliPiper.submit(cpTenantDomain, cpRouterName, {\n\t\t\t\t\t\t\t\t\t\t\tmap: true,\n\t\t\t\t\t\t\t\t\t\t\tlead: lead,\n\t\t\t\t\t\t\t\t\t\t\t\/\/ onSuccess: chiliPiperSuccessFunction(),\n\t\t\t\t\t\t\t\t\t\t\tdynamicRedirectLink: generateThankYouURL(\n\t\t\t\t\t\t\t\t\t\t\t\t'', 'demo',\n\t\t\t\t\t\t\t\t\t\t\t\t'',\n\t\t\t\t\t\t\t\t\t\t\t\t''),\n\t\t\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t} \/\/ on cp script load\n\t\t\t\t\t\t\tdocument.body.appendChild(chiliPiperJs);\n\t\t\t\t\t\t\n\n\t\t\t\t\t}) \/\/ on hs script loaded\n\t\t\t\t<\/script>\n\n\n\t\t\t\t\t\t\t\t\t<script>\n\t\t\t\t\t\t(function() { \/\/ Start of IIFE\n\t\t\t\t\t\t\t\/\/console.log(\"Zi Enabled for form hubspot-form-682381bf49b24, waiting to add FC onReady\");\n\t\t\t\t\t\t\tif (!window._zi_fc) {\n\t\t\t\t\t\t\t\twindow._zi_fc = {};\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tif (!window._zi_fc.onReadyList) {\n\t\t\t\t\t\t\t\twindow._zi_fc.onReadyList = [];\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tconst formId = \"hubspot-form-682381bf49b24\";\n\t\t\t\t\t\t\t\/\/ Check if a function for this formId already exists\n\t\t\t\t\t\t\tconst isFuncAlreadyAdded = window._zi_fc.onReadyList.some(func => func.tag === formId);\n\n\t\t\t\t\t\t\tlet onReadyCalled = false;\n\n\t\t\t\t\t\t\tconst func = (data) => {\n\t\t\t\t\t\t\t\tonReadyCalled = true; \/\/ Set the flag to true\n\t\t\t\t\t\t\t\tif(document.getElementById('loading-indicator-' + formId).nextElementSibling.getAttribute('data-hubspot-rendered') === 'true') {\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-' + formId).style.display = 'none';\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\tconst formDivElement = document.getElementById(formId);\n\t\t\t\t\t\t\t\tif (formDivElement) {\n\t\t\t\t\t\t\t\t\t\/\/ console.log(\"formDivEL found! it's\");\n\t\t\t\t\t\t\t\t\tformDivElement.classList.remove('hs-form-zifc-hide');\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t};\n\n\t\t\t\t\t\t\tif (!isFuncAlreadyAdded) {\n\t\t\t\t\t\t\t\t\/\/console.log(\"isFuncAlreadyAdded\");\n\t\t\t\t\t\t\t\tfunc.tag = formId; \/\/ Add a tag to the function for uniqueness check\n\t\t\t\t\t\t\t\twindow._zi_fc.onReadyList.push(func);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ Timer to handle the case when onReady is not called within 4000ms\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tif (!onReadyCalled) {\n\t\t\t\t\t\t\t\t\tfunc();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 3000);\n\n\t\t\t\t\t\t\twindow._zi_fc.onReady = (data) => {\n\t\t\t\t\t\t\t\tconsole.log(\"onReady triggered\");\n\t\t\t\t\t\t\t\tonReadyCalled = true; \/\/ Set the flag to true\n\t\t\t\t\t\t\t\twindow._zi_fc.onReadyList.forEach((func) => {\n\t\t\t\t\t\t\t\t\tfunc(data);\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t};\n\t\t\t\t\t\t})(); \/\/ End of IIFE\n\t\t\t\t\t<\/script>\n\t\t\t\t\n\n\t\t\t\t\n\n\n\t\t\t\t\n\t\t\t\t<div class=\"form_target\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Learn More Collect input without triggering survey fatigue Encourage richer feedback Understand sentiment associated with the experience journey Identify emotions, intent, or effort signals to respond proactively Uncover new trends and themes with AI-driven insights Take the right action at the right time Analyse key drivers and predict the impact of initiatives<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-39223","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/39223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/comments?post=39223"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/pages\/39223\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=39223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}