{"id":17386,"date":"2021-02-25T03:30:23","date_gmt":"2021-02-25T03:30:23","guid":{"rendered":"https:\/\/inmoment.com\/moments\/"},"modified":"2022-05-17T09:27:54","modified_gmt":"2022-05-17T09:27:54","slug":"employee-experience-culture","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-gb\/employee-experience-culture\/","title":{"rendered":"Moments in Employee Experience Culture"},"content":{"rendered":"\n
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Having an experience programme is one thing. Building a meaningful experience culture and internal advocates is another.<\/h3>\n\n\n
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Employees get excited and motivated by the comments they see; it’s driving a culture of customer focus.\u201d<\/strong><\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/section>\n\n\n
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Our Unique Approach to Experience Improvement<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> \n\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n
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Data Socialisation<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t

Create a Culture of Recognition<\/h2>\n\t\t\t\t\n\t\t\t\t

Moments\u2122 empowers you to visualise, socialise, and celebrate exceptional experiences\u2014and the people and teams who make them possible.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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Adoption & Accountability<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

Drive Behavior Change<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t

Create a culture of accountability and drive behaviour change by highlighting successes and opportunities for all to see.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> \n\n\t\t<\/div>\n\n\t<\/section>\n\n\n

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Moments on-the-go<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t

Experiences in the Palm of Your Hand<\/h2>\n\t\t\t\t\n\t\t\t\t

Moments helps you surface valuable comments in an Instgram-like feed, so your teams have access anywhere they go.<\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n

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Customer Story<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t

Building a Customer-Centric Culture<\/h2>\n\t\t\t\t\n\t\t\t\t

By socialising staff mentions in positive customer feedback, a leading business services company in the UK has created an enviable culture. Customer comments serve as positive reinforcement for associates while providing targeted coaching opportunities when experiences fall short of expectations.<\/p>\n\n\t\t\t\t\t\t\t\t\tSee More Customer Stories<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t

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Development Workshops<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t

Engage and Empower Tomorrow's Leaders<\/h2>\n\t\t\t\t\n\t\t\t\t

It\u2019s critical to develop effective leaders at every level of your organisation. Our Development Workshops help create self-awareness and operationalise learnings through targeted coaching and action planning sessions that focus on opportunities and roadblocks for each individual. The result? Empowered employees prepared to thoughtfully and effectively drive positive customer experiences.<\/p>\n\n\t\t\t\t\t\t\t\t\tLearn about Strategic Services<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n

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Experience Improvement with Pearl-Plaza<\/h2>\n\t\t\n\t\t
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On Demand Webinar – AI Journey Insights \u2013 See the Whole Customer Journey Come to Life!<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t

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On Demand Webinar – What Role is Conversational Intelligence Playing in Your CX Strategy?<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t

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On Demand Webinar – Reimagine Your CX Programme: Unlock Growth Through Strategic Evolution<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t

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