{"id":47188,"date":"2022-08-04T06:00:00","date_gmt":"2022-08-04T06:00:00","guid":{"rendered":"https:\/\/inmoment.com\/customer-stories\/growth-that-inspires-smiles-driving-a-brand-resurgence-with-fast-crafted-fare-and-a-focus-on-guest-insights\/"},"modified":"2022-08-04T06:00:00","modified_gmt":"2022-08-04T06:00:00","slug":"growth-that-inspires-smiles-driving-a-brand-resurgence-with-fast-crafted-fare-and-a-focus-on-guest-insights","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/en-gb\/customer-stories\/growth-that-inspires-smiles-driving-a-brand-resurgence-with-fast-crafted-fare-and-a-focus-on-guest-insights\/","title":{"rendered":"Growth That Inspires Smiles: Driving a Brand Resurgence with Fast Crafted Fare and a Focus on Guest Insights"},"content":{"rendered":"\n

One quick service restaurant struggled with an ineffective guest experience assessment model. The company initiated growth by partnering with Pearl-Plaza and gained the ability to effectively act on insights and engage its team members to enhance the guest experience to drive sales. This partnership provided a holistic view of customer feedback and a robust and encompassing perspective of the guest experience.<\/p>\n\n\n\n