{"id":12864,"date":"2020-09-04T03:41:36","date_gmt":"2020-09-04T03:41:36","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/customer-stories\/vivint-solar\/"},"modified":"2020-09-18T23:59:20","modified_gmt":"2020-09-18T23:59:20","slug":"vivint-solar","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/en-gb\/customer-stories\/vivint-solar\/","title":{"rendered":"Vivint Solar"},"content":{"rendered":"\n<p>Vivint Solar knew it needed a more unified and comprehensive perspective of the customer experience throughout every touchpoint and channel possible. With Pearl-Plaza&#8217;s strategic services and expertise, the brand was empowered to create and implement a more thoughtful and innovative approach to customer feedback, while simultaneously boosting the bottom line.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>360 degree perspective of the customer experience throughout every possible customer journey <\/li><li>Simplified surveys that focus on customer stories to encourage actionable intelligence and lasting transformation <\/li><li>Advanced text analytics allow Vivint Solar to identify the moments that matter in the customer experience, all in a matter of seconds<\/li><\/ul>\n","protected":false},"featured_media":1229,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[342],"region":[338],"class_list":["post-12864","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-utilities-en-gb","region-north-america-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories\/12864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories\/12864\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/1229"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=12864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/categories?post=12864"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=12864"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/region?post=12864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}