{"id":10196,"date":"2020-09-05T01:43:46","date_gmt":"2020-09-05T01:43:46","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/experience-improvement\/"},"modified":"2024-07-25T00:46:31","modified_gmt":"2024-07-25T06:46:31","slug":"experience-improvement","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-au\/experience-improvement\/","title":{"rendered":"Experience Improvement"},"content":{"rendered":"<section id=\"block-e19578adc167e9487350e3fccd91ddab\" class=\"content-block play-video-block has-text no-thumb alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-8\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-tsunami\">Watch Solve For X video<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-dory\">Welcome to the Revolution<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content \">\n\t\t\t\t\t\t\t<p>We\u2019ve created a new discipline that goes beyond surveys, satisfaction scores, and experience management. It\u2019s called <strong>Experience Improvement<\/strong>, or as we like to call it: <strong>XI.<\/strong><\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-12\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3627731895\" data-url=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3627731895\" id=\"video-modal-3627731895\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3627731895\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Solve For X\" src=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n<section id=\"block-ba1282fa62441ddbf46327e4e10983d4\" class=\"content-block pull-quote-block alignfull callout-quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"quote-callout col col-md col-6 col-align-middle col-first\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"callout-heading color-dory\">Invest in Improvement<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"callout-content \">Why do experiences\u2014and business results\u2014fail to improve?\r\n\r\nIt\u2019s because most companies are in a perpetual state of reaction. Replying to complaints instead of taking action to reduce them. Responding to preferences instead of anticipating them. Managing experiences instead of focusing on improving them.<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div><!-- .quote-callout -->\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-6\t\t\tcol-last\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-dory \">\n\t\t\t\t\t\t<h2><strong class=\"background-great-white \">So, get to know your customers. Humanise them. Humanise yourself. It\u2019s worth it.\u201d<\/strong><\/h2>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution \">Kristin Smaby<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n<section id=\"block-23edca75be01b84e8d25c84aeb51916f\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background image-as-background background-position-center-top background-size-cover has-overlay-mode-\" style=\" background-image: url(https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/blue-grid.svg)\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/moments-that-matter-1.svg\" width=\"674\" height=\"646\" title=\"moments-that-matter\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding \">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">The intersection of value<\/h5>\n\n\t\t\n\t\t\t\t\n\t\t\t\t<h3 style=\"z-index: 0;\">Own the Moments that Matter<\/h3>\n<p><span style=\"color: #001d30;\">XI has a singular focus on improving experiences where customer, employee, and business needs intersect. It\u2019s understanding\u2014and owning\u2014<strong>the moments that matter.<\/strong><\/span><\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<div style=\"padding-top:30px;\"><\/div>\n\n\n<section id=\"block-48ca05fbf51cac82c0ffade40cf62637\" class=\"content-block icon-title-list-block alignwide no-background\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-marine\">The XI Difference<\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tA Unique Combination\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Experience Improvement from Pearl-Plaza is a unique combination of comprehensive data, modern technology, and human expertise that helps executives\u2014and the companies they lead\u2014recognise the power and value of customer experience and employee fulfillment.<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-4\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Globe-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tComprehensive Data\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-4\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Technology-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tModern Technology\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-4\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hand-Icon.svg\" alt=\"Pearl-Plaza\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\tHuman Expertise\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div style=\"padding-top:20px;\"><\/div>\n\n\n<section id=\"block-66e2fdd6094d46cd60c046d69b200790\" class=\"content-block pull-quote-block alignfull quote-layout alignwide no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-9\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text  \">\n\t\t\t\t\t\t<h2><strong class=\"background-dory color-albatross\">That\u2019s why we built Pearl-Plaza. That\u2019s why our mission is XI.<\/strong><\/h2>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n\n<div style=\"padding-top:50px;\"><\/div>\n\n\n\n\n<section id=\"block-4525beb4d3e3a26741228f8d494ff899\" class=\"content-block pull-quote-block alignfull long-quote-layout alignwide has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-11\t\t\t\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-albatross color-albatross\">\n\t\t\t\t\t\t<h3 style=\"font-size:30px;line-height:1.9;\"><strong class=\"background-barracuda color-orca\">Chasing survey scores and lagging indicators is not our idea of a modern approach to improving experiences. Instead, we partner with Pearl-Plaza to identify key moments that matter in our customers\u2019 journey\u2019s and drive change in those areas. This approach gives our executives better metrics to run the business and elevates our results.\u201d<\/strong><\/h3>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution color-albatross\">Tyler Saxey, Director Customer Experience, Foot Locker<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n\n<div style=\"padding-top:50px;\"><\/div>\n\n\n<section id=\"block-5eafe494359b4169118f38db53709492\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t<h5 class=\"post-cards-block-eyebrow eyebrow-heading-style- color-tsunami\">Experience Improvement Resources<\/h5>\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading color-dory\">XI Delivers Business Success<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/moving-beyond-xm\/\">Moving Beyond Experience Management with Integrated CX<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-300x158.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Your Ultimate Guide to Moving Beyond Experience Management with Integrated CX\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-300x158.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-1024x538.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og-768x403.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/07\/moving-beyond-xm-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/moving-beyond-xm\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/achieving-continuous-improvement-a-framework-for-success\/\">Achieving Continuous Improvement: A Framework for Success<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-300x300.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Two women standing next to each other in a retail store\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-150x150.png 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library-768x768.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/achieving-continuous-improvement-resource-library.png 900w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/achieving-continuous-improvement-a-framework-for-success\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/measuring-alone-doesnt-make-you-taller\/\">Measuring Alone Doesn&#039;t Make You Taller<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-300x300.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Measuring Alone Doesn\u2019t Make You Taller\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller-768x768.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Measuring-Does-Not-Make-You-Taller.jpg 1000w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/measuring-alone-doesnt-make-you-taller\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<button class=\"button ghost blue\">\n\t\t\t\t<a href=\"\/en-au\/resources\/\" target=\"\">\n\t\t\t\t\t<span>More Resources<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/button>\n\t\t\n\t<\/div> <!-- .container -->\n\n<\/section>\n\n\n\n<div style=\"padding-bottom:50px;\"><\/div>\n\n\n<section id=\"block-0882d3125eba1dadb3135318ab56a069\" class=\"content-block play-video-block has-text has-thumb alignfull has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-5\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-marlin\">Watch Video<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-albatross\">Human<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content color-albatross\">\n\t\t\t\t\t\t\t<p>When did we become numbers, cases, scores? It\u2019s time to make business human again.<\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-7\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3259197577\" data-url=\"https:\/\/player.vimeo.com\/video\/458774456?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-thumb\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1688\" height=\"944\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail.jpg\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail.jpg 1688w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-300x168.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-1024x573.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-768x429.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Human_Thumbnail-1536x859.jpg 1536w\" sizes=\"auto, (max-width: 1688px) 100vw, 1688px\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div><!-- .video-thumb -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3259197577\" id=\"video-modal-3259197577\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3259197577\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Human\" src=\"https:\/\/player.vimeo.com\/video\/458774456?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n\n\n<section id=\"block-345c8f753d8e4477e8112f00a1567844\" class=\"content-block play-video-block has-text has-thumb alignfull has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\t\t\t\t<div class=\"video-content-container col col-md col-align-middle col-5\">\n\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"eyebrow-heading color-marlin\">Watch Video<\/h5>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"video-heading color-albatross\">Solve for X<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-content color-albatross\">\n\t\t\t\t\t\t\t<p>How do you make the complex\u2014simple? How do you solve for X?<\/p>\n\t\t\t\t\t\t<\/div><!-- .video-content -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-content-container -->\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-7\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-3627731895\" data-url=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-thumb\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1.png\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1.png 1280w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-300x169.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-1024x576.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/solve-for-x-1-768x432.png 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div><!-- .video-thumb -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-3627731895\" id=\"video-modal-3627731895\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-3627731895\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"Solve For X\" src=\"https:\/\/player.vimeo.com\/video\/456456291?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n<section id=\"block-dd62e74535647a77a29c5c1f6d118797\" class=\"content-block accordion-block  alignfull has-background color-as-background background-great-white\" style=\"\">\t<div class=\"display-flex content-image\">\n\t\t\t\t\t<div class=\"image-wrap\">\n\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1271\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1.jpg 1920w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-300x199.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1024x678.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-768x508.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1536x1017.jpg 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/08\/pexels-startup-stock-photos-7075-1-1-1631x1080.jpg 1631w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"accordion-content-wrap \">\n\t\t\t<div class=\"accordion-fixed-content\">\n\t\t\t\t\t\t\t\t\t<p class=\"eyebrow color-tsunami\">Experience Improvement<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading h3 color-dory\">Technology &amp; Services Built for XI<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"main-content color-orca\">\n\t\t\t\t\t\t<p>Ready to learn how our innovative technology and services can improve experiences for your customers and employees?<\/p>\n\t\t\t\t\t<\/div><!-- .main-content -->\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\" aria-label=\"Accordion Content Block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">Built for Enterprise Improvement\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-1\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Built for Enterprise Improvement<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-77275\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-1\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Big data framework built for global scale and security<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/en-au\/enterprise-architecture\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Learn More<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">Built Around Human Behaviour\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Built Around Human Behaviour<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-92516\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-2\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Human expertise to complement leading technology.<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/en-au\/services\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Learn More<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title color-dory\">Built to Enable Customer and Employee Experience Improvement\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Built to Enable Customer and Employee Experience Improvement<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-16806\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-3\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"color-tsunami\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"color-orca\">Customer, Employee, Patient, Market, and User\u2014in a single platform<\/p>\n\t\t\t\t\t\t\t\t\n<a href=\"https:\/\/inmoment.com\/en-au\/experience-clouds\/\" class=\" button  background-tsunami color-albatross\"\n    target=\"_self\"><span>Learn More<\/span><\/a>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><!-- .accordion-content-wrap -->\n\t<\/div><!-- .container.display-flex -->\n<\/section><!-- .accordion-block -->\n\n\n\n<section id=\"section-block_fe234e9acad39d267ced93b4e9300f4a\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"section-block_4a0761ec844ba1b8cfc8c39adc6628c4\" class=\" \">\n\n\t<div class=\"cta-block-inner flex bg-albatross rounded-2xl p-2 flex-col lg:flex-row\">\n\n\t\t<div class=\"cta-block-inner-content text-center cta-block-inner-child flex flex-col justify-center bg-gradient-to-b from-albatross to-dory\/10 p-20px sm:p-50px xl:px-80px xl:py-50px rounded-lg relative lg:max-w-1\/2 lg:w-[60%]\">\n\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/themes\/inmoment\/src\/images\/homepage\/cta-bg.webp\" class=\"absolute object-cover object-center left-0 top-0 w-full h-full\" alt=\"\">\n\t\t\t<div class=\"relative grid flex-row-reverse\">\n\t\t\t<h2 class=\"basis-full\">\n\t\t\t\t\t\t\t\t\tSee ROI in\n\t\t\t\t\t<span class=\"text-marine\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tHalf the Time\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t<p class=\"text-orca text-[17px] md:basis-1\/2 self-center md:text-left\">Pearl-Plaza\u2019s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"flex w-full justify-center items-center flex-col md:basis-1\/2 self-center\">\n\t\t\t\t\t<img decoding=\"async\" width=\"169\" height=\"191\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/11\/ROI-With-Pearl-Plaza.svg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<p class=\"text-stingray font-mono text-xs text-center\"><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"cta-block-inner-form cta-block-inner-child w-full md:px-4 flex justify-center items-center flex-col lg:w-[46%]\">\n\t\t\t\t\t\t\n\n\n\t<span class=\"hs-gated-content-reveal-overlay  \"><\/span>\n\t<div class=\"hs-form-sticky-wrap   \">\n\t\t\n\n\t\t<div id=\"hubspot-form-6822b162d591e\" class=\"block-hubspot-form hs-form-outer  \" data-chili=\"\" data-form-id=\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\" >\n\t\t\t\t\t\t\t\t\t<!-- <span class=\"hs-gated-content-reveal-overlay\"><\/span> -->\n\t\t\t\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"hs-form-title   \">Learn More About Pearl-Plaza<\/h3>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"skeleton-loader\" id=\"loading-indicator-hubspot-form-6822b162d591e\">\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-1\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-2\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"skeleton-field formpulse delay-3\">\n\t\t\t\t\t\t<div class=\"skeleton-label\"><\/div>\n\t\t\t\t\t\t<div class=\"skeleton-input\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t\t\t\thsformEmbedJs.addEventListener('load', function(event_6822b162d591e) {\n\n\t\t\t\t\t\tvar gatedContentType = '';\n\t\t\t\t\t\tvar timeoutTime = 0;\n\n\t\t\t\t\t\t\/\/ Set up functions\n\t\t\t\t\t\tfunction onFormReadyFunction($form) {\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Hide the loading indicator here if ZIFC not enabled\n\t\t\t\t\t\t\t\tif (document.getElementById('loading-indicator-hubspot-form-6822b162d591e'))\n\t\t\t\t\t\t\t\t\tdocument.getElementById('loading-indicator-hubspot-form-6822b162d591e').style.display = 'none';\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/\/ Gated content known user check\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\ttimeoutTime = parseInt(timeoutTime * 1000);\n\n\t\t\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t\t\tdocument.body.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t\tdocument.documentElement.classList.add('gated-lock-screen');\n\t\t\t\t\t\t\t\t\t}, timeoutTime);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/ inject custom field values into Hubspot hidden input names\n\t\t\t\t\t\t\tvar formIDLastAssetData = formIDLastAssetData || [];\n\t\t\t\t\t\t\tformIDLastAssetData.push({\n\t\t\t\t\t\t\t\tid: 'hubspot-form-6822b162d591e',\n\t\t\t\t\t\t\t\tlast_asset: 'Experience Improvement'\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\tvar input = $form[0].querySelector('input[name=\"last_asset\"]');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\/\/lastAssetInputs.forEach(input => {\n\t\t\t\t\t\t\tif(input.closest('.block-hubspot-form')) {\n\t\t\t\t\t\t\t\tvar formId = input.closest('.block-hubspot-form').id;\n\t\t\t\t\t\t\t\tvar formData = formIDLastAssetData.find(item => item.id === formId);\n\n\t\t\t\t\t\t\t\tif (formData) {\n\t\t\t\t\t\t\t\t\tinput.value = formData.last_asset;\n\t\t\t\t\t\t\t\t\tinput.dispatchEvent(new Event('input', { bubbles: true }));\n\n\t\t\t\t\t\t\t\t\tconsole.log(formData.last_asset);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\/\/});\n\t\t\t\t\t\t\t\/\/ if (document.querySelector('input[name=\"last_asset\"]')) {\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').value = '<\/\/?php echo $last_asset; ?>';\n\t\t\t\t\t\t\t\/\/ \tdocument.querySelector('input[name=\"last_asset\"]').dispatchEvent(new Event('input', {\n\t\t\t\t\t\t\t\/\/ \t\tbubbles: true\n\t\t\t\t\t\t\t\/\/ \t}));\n\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ After button clicked, but before data is sent\n\t\t\t\t\t\tfunction onBeforeFormSubmitFunction($form) {\n\t\t\t\t\t\t\tconst submitButton = $form.find('input[type=\"submit\"]').get(0);\n\n\t\t\t\t\t\t\tif (submitButton) {\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('submit-loading');\n\t\t\t\t\t\t\t\tsubmitButton.value = \"Loading...\";\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Next few functions fire only if ZI enabled\n\t\t\t\t\t\tfunction onEmailChange($form) {\n\t\t\t\t\t\t\tconst emailInput = document.querySelector('input[name=\"email\"]');\n\n\t\t\t\t\t\t\tif (emailInput && !emailInput.hasListenersAttached) {\n\t\t\t\t\t\t\t\t['input', 'change'].forEach(eventType => {\n\t\t\t\t\t\t\t\t\temailInput.addEventListener(eventType, handleInputChange.bind(null, $form, emailInput));\n\t\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\temailInput.hasListenersAttached = true;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleInputChange($form, emailInput) {\n\t\t\t\t\t\t\t\/\/console.log('Email input event triggered:', emailInput.value);\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction handleZoomInfoMatch($form, emailInput) {\n\t\t\t\t\t\t\tvalidateEmailWithDelay(emailInput);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction validateEmailWithDelay(emailInput) {\n\t\t\t\t\t\t\tvar form = emailInput.closest('form');\n\t\t\t\t\t\t\tvar submitButton = form.querySelector('input[type=\"submit\"]');\n\n\t\t\t\t\t\t\tfunction disableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Disable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.add('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = true;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tfunction enableSubmit() {\n\t\t\t\t\t\t\t\t\/\/console.log('Enable Submit');\n\t\t\t\t\t\t\t\tsubmitButton.classList.remove('disabled');\n\t\t\t\t\t\t\t\tsubmitButton.disabled = false;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\tconst neverBounceStatus = emailInput.getAttribute('data-zi-neverbounce-status');\n\t\t\t\t\t\t\t\t\/\/console.log(neverBounceStatus);\n\n\t\t\t\t\t\t\t\tif (neverBounceStatus === 'valid') {\n\t\t\t\t\t\t\t\t\t\/\/console.log('The email input has data-zi-neverbounce set to valid.');\n\t\t\t\t\t\t\t\t\t\/\/ Handle valid email status if needed\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'invalid') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else if (neverBounceStatus === 'disposable') {\n\t\t\t\t\t\t\t\t\tdisableSubmit();\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tenableSubmit();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 500);\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\n\t\t\t\t\t\tfunction onFormSubmitFunction($form) {\n\t\t\t\t\t\t\t\/\/console.log('onFormSubmit function');\n\t\t\t\t\t\t\t\/\/ if ($form.attr('id') === 'hsForm_cfcd1259-1311-45b4-8f28-f3a9c1c16c91') {\n\t\t\t\t\t\t\t\/\/ \t\/\/console.log(\"cfcd1259-1311-45b4-8f28-f3a9c1c16c91 form submit function\");\n\t\t\t\t\t\t\t\/\/ }\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction onFormSuccessFunction($form, data) {\n\t\t\t\t\t\t\tif (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\tif (localStorage.getItem('hasSubmittedForm') !== 'true') {\n\t\t\t\t\t\t\t\t\trevealGatedContent();\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo' || gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealPopupVideo($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\trevealPopupPdf($form);\n\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\trevealFooterPopupVideo()\n\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\trevealInnerGate($form);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\/\/ GTM add event trigger here\n\t\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n\t\t\t\t\t\t\twindow.dataLayer.push({\n\t\t\t\t\t\t\t\t'event': 'form_submit',\n\t\t\t\t\t\t\t\t'lastAsset': 'Experience Improvement',\n\t\t\t\t\t\t\t\t'formSubmittedPage': window.location.href,\n\t\t\t\t\t\t\t\t'salesforceCampaignID': 'Experience Improvement',\n\t\t\t\t\t\t\t\t'formType': 'demo',\n\t\t\t\t\t\t\t\t'gatedContentType': gatedContentType\n\t\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\tlocalStorage.setItem('hasSubmittedForm', 'true');\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealInnerGate($form) {\n\t\t\t\t\t\t\tif($form[0].closest('.block-im-quiz')) {\n\t\t\t\t\t\t\t\t$form[0].closest('.hs-form-sticky-wrap').classList.add('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.im-quiz-finish-screen').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.quiz-inner').classList.remove('hidden');\n\t\t\t\t\t\t\t\t$form[0].closest('.block-im-quiz').querySelector('.restart').style.display = 'inline-block';\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealGatedContent() {\n\t\t\t\t\t\t\t\/\/console.log('content has been revealed');\n\t\t\t\t\t\t\tdocument.body.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t\tdocument.documentElement.classList.remove('gated-lock-screen');\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupPdf($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.more-content').classList.add('hidden');\n\t\t\t\t\t\t\tsetTimeout(() => {\n\t\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message-custom .header-cta-button').click();\n\t\t\t\t\t\t\t}, 3000);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction revealPopupVideo($form) {\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.play-btn.modal-trigger.form-to-video').click();\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.form-to-video-wrapper').classList.remove('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.submitted-message').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').querySelector('.hs-form-title').classList.add('hidden');\n\t\t\t\t\t\t\t$form[0].closest('.block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t}\n\t\t\t\t\t\tfunction revealFooterPopupVideo() {\n\t\t\t\t\t\t\tdocument.querySelector('.play-btn.modal-trigger.form-to-video.footer-cta').click();\n\t\t\t\t\t\t\tdocument.querySelector('.form-to-video-wrapper.footer-cta').classList.remove('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-title.footer-cta').classList.add('hidden');\n\t\t\t\t\t\t\tdocument.querySelector('.hs-form-sticky-wrap.footer-cta-popup-video .block-hubspot-form').classList.add('to-video');\n\t\t\t\t\t\t\tvar submittedMessages = document.querySelectorAll('.submitted-message');\n\t\t\t\t\t\t\tsubmittedMessages.forEach(function(submittedMessage) {\n\t\t\t\t\t\t\t\tsubmittedMessage.classList.add('hidden');\n\t\t\t\t\t\t\t});\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tfunction gotoScorecard(data) {\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tvar baseURL = '';\n\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\t\t\t\t\t\t\tthankYouURLParams['first_name'] = data.submissionValues.firstname ? data.submissionValues.firstname : '';\n\t\t\t\t\t\t\tthankYouURLParams['last_name'] = data.submissionValues.lastname ? data.submissionValues.lastname : '';\n\t\t\t\t\t\t\tthankYouURLParams['email'] = data.submissionValues.email ? data.submissionValues.email : '';\n\t\t\t\t\t\t\tthankYouURLParams['phone_number'] = data.submissionValues.phone ? data.submissionValues.phone : '5555555555';\n\n\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\n\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}?${queryString}&suppress_fields`;\n\n\t\t\t\t\t\t\twindow.open(finalThankyouURL, '_blank');\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\/\/ Returns the redirect URL needed for the Hubspot form\n\t\t\t\t\t\tfunction generateThankYouURL(customURL, formType, gatedContentType, gatedAsset, $form) {\n\t\t\t\t\t\t\t\/\/ Check if custom Thank You URL is needed\n\t\t\t\t\t\t\tif (!customURL) {\n\t\t\t\t\t\t\t\tvar baseURL =\n\t\t\t\t\t\t\t\t\t'https:\/\/inmoment.com\/en-au\/thank-you\/?';\n\t\t\t\t\t\t\t\tvar thankYouURLParams = [];\n\n\t\t\t\t\t\t\t\tif (formType === 'gated') {\n\t\t\t\t\t\t\t\t\tif (gatedContentType === 'pdf') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'asset';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'video') {\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'video';\n\t\t\t\t\t\t\t\t\t\t\/\/ Gated content needs to be attachment URL\n\t\t\t\t\t\t\t\t\t\tthankYouURLParams['asset'] = gatedAsset;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'contentReveal') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'heroCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'footerCTAPopupVideo') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'popupPdf') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t} else if (gatedContentType === 'innerGate') {\n\t\t\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\/\/console.log('gatedAsset -> ', gatedAsset);\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'demo') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'contact') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'contact';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\tif (formType === 'event') {\n\t\t\t\t\t\t\t\t\tthankYouURLParams['type'] = 'event';\n\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\/\/console.log('thankYouURLParams -> ', thankYouURLParams);\n\t\t\t\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\t\t\t\tthankYouURLParams = Object.entries(thankYouURLParams);\n\n\t\t\t\t\t\t\t\tvar queryString = thankYouURLParams.map(([key, value]) =>\n\t\t\t\t\t\t\t\t\t`${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\t\t\t\/\/console.log('queryString -> ', queryString);\n\t\t\t\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\t\t\t\t\/\/console.log('finalThankyouURL -> ', finalThankyouURL);\n\t\t\t\t\t\t\t\treturn finalThankyouURL;\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\/\/console.log('customURL -> ', customURL);\n\t\t\t\t\t\t\t\treturn customURL;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif(document.querySelector('#hubspot-form-6822b162d591e')) {\n\t\t\t\t\t\t\t\tvar observer = new IntersectionObserver(function(el) {\n\t\t\t\t\t\t\t\t\tel = el[0] ? el[0] : el;\n\t\t\t\t\t\t\t\t\tif (el.isIntersecting) {\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\/\/ Main hubspot code\n\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\tportalId: \"1787915\",\n\t\t\t\t\t\t\tlocale: \"en\",\n\t\t\t\t\t\t\ttarget: \"#hubspot-form-6822b162d591e .form_target\",\n\t\t\t\t\t\t\tcss: '',\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tredirectUrl: generateThankYouURL('',\n\t\t\t\t\t\t\t\t\t'demo', '',\n\t\t\t\t\t\t\t\t\t''),\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tformId: \"cfcd1259-1311-45b4-8f28-f3a9c1c16c91\",\n\t\t\t\t\t\t\tmanuallyBlockedEmailDomain: [\"mailinator.com\",\"mailor.com\",\"yahoi.co.uk\",\"art.suez.edu.eg\",\"eol.com\",\"info.com\",\"weizixu.com\",\"naymedia.com\",\"compny.com\",\"linator.com\",\"edu.com\",\"mailinaor.com\",\"sportrid.comm\",\"tufufacenurimyv.com\",\"eeeqwe2.com\",\"armyspy.com\",\"info.net\",\"hinoon.com\",\"ainator.com\",\"busniess.com\",\"GMAIL1.com\",\"alright.com\",\"example.com\",\"poverts.com\",\"mailt.com\",\"apxby.com\",\"gmail.com\",\"yahoo.com\",\"hotmail.com\",\"live.com\",\"aol.com\",\"outlook.com\",\"qq.com\",\"comcast.com\",\"icloud.com\",\"ctpagent.com\",\"wesolvecx.com\",\"getthematic.com\",\"merkle.com\",\"getlocalmeasure.com\",\"localmeasure.com\",\"asknicely.com\",\"nielseniq.com\",\"momentive.com\",\"reputation.com\",\"zenloop.com\",\"eloquant.com\",\"forsta.com\",\"hellocustomer.com\",\"skeepers.io\",\"yabble.com\",\"resonate.com.au\",\"smg.com\",\"altointelligence.co.uk\",\"altointelligence.com\",\"auracorp.com\",\"bareinternational.com\",\"bestmark.com\",\"blauw.com\",\"clarabridge.com\",\"concentrix.com\",\"concur.com\",\"confirmit.com\",\"copytimize.com\",\"critizr.com\",\"crowdicity.com\",\"customerradar.com\",\"customersat.com\",\"gallup.com\",\"getfeedback.com\",\"gfk.com\",\"globis-consulting.de\",\"glowfeed.com\",\"insync.com.au\",\"intervista.ch\",\"iperceptions.com\",\"jacada.com\",\"ka-brandresearch.com\",\"kantar.com\",\"kantartns.com\",\"kunden-insights.de\",\"link.ch\",\"livinglens.tv\",\"Loyalty360.org\",\"management-consult.de\",\"medallia.com\",\"morpace.com\",\"nice.com\",\"niceincontact.com\",\"op2ma.com.au\",\"opinionlab.com\",\"oracle.com\",\"pangealabs.com\",\"pidas.com\",\"potentiate.com\",\"quadient.com\",\"qualtrics.com\",\"questback.com\",\"rateitapp.com\",\"rateitapp.com.au\",\"responsetek.com\",\"rightnow.com\",\"salesforce.com\",\"sap.com\",\"satmetrix.com\",\"slmedien.de\",\"smg.com\",\"sphanalytics.com\",\"stellarbpo.com\",\"stellarxm.com\",\"strikedeck.com\",\"surveygizmo.com\",\"surveymonkey.com\",\"tele-research.de\",\"themsrgroup.com\",\"tns-global.com\",\"tns-infratest.com\",\"tnsglobal.com\",\"touchpointgroup.com\",\"ttr-group.de\",\"united-research.com\",\"usabilla.com\",\"verint.com\",\"vovici.com\",\"walkerinfo.com\",\"zendesk.com\",\"zingle.com\"],\n\n\t\t\t\t\t\t\t\/\/ Arbitrary in case there are two of same form on page\n\t\t\t\t\t\t\tformInstanceId: \"hubspot-form-6822b162d591e\",\n\n\n\n\t\t\t\t\t\t\tonFormReady: function($form) {\n\t\t\t\t\t\t\t\tonFormReadyFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonBeforeFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonBeforeFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmit: function($form) {\n\t\t\t\t\t\t\t\tonFormSubmitFunction($form);\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tonFormSubmitted: function($form, data) {\n\t\t\t\t\t\t\t\tonFormSuccessFunction($form, data);\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\tsubmitText: \"Submit\",\n\t\t\t\t\t\t});\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tobserver.unobserve(el.target);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}, {\n\t\t\t\t\t\t\t\t\troot: null,\n\t\t\t\t\t\t\t\t\trootMargin: '0px 0px 50% 0px',\n\t\t\t\t\t\t\t\t\tthreshold: 0.1\n\t\t\t\t\t\t\t\t});\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tvar targetElement = document.querySelector('#hubspot-form-6822b162d591e');\n\t\t\t\t\t\t\t\tobserver.observe(targetElement.parentElement);\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t}) \/\/ on hs script loaded\n\t\t\t\t<\/script>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\n\n\t\t\t\t\n\t\t\t\t<div class=\"form_target\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n\n\t\t<\/div>\n\t<\/div>\n\n<\/section>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10196","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages\/10196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/comments?post=10196"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/pages\/10196\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-au\/wp-json\/wp\/v2\/media?parent=10196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}