{"id":44608,"date":"2022-02-23T19:54:35","date_gmt":"2022-02-23T19:54:35","guid":{"rendered":"https:\/\/inmoment.com\/resource\/translating-cx-value\/"},"modified":"2022-06-16T16:21:23","modified_gmt":"2022-06-16T16:21:23","slug":"den-cx-wert-in-die-sprache-der-c-suite-ubersetzen","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/den-cx-wert-in-die-sprache-der-c-suite-ubersetzen\/","title":{"rendered":"Den CX-Wert in die Sprache der C-Suite \u00fcbersetzen"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Translating CX Value into the C-Suite\u2019s Language\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/m0zO1CE0kLY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>CX-Experten k\u00f6nnen den ganzen Tag \u00fcber Kennzahlen sprechen &#8211; aber sind diese Kennzahlen auch f\u00fcr Ihre F\u00fchrungskr\u00e4fte verst\u00e4ndlich? In der Vergangenheit gab es eine Diskrepanz zwischen den Insights und den Handlungsma\u00dfnahmen, die die F\u00fchrungsetage priorisiert, und den Messwerten, die viele CX-Programme verwenden. <\/p>\n\n\n\n<p>Deshalb hat Pearl-Plaza den &#8222;Solve for X&#8220;-Ansatz entwickelt, der es vereinfacht Gesch\u00e4ftspriorit\u00e4ten mit Hilfe von Experience Improvement umzusetzen. <\/p>\n\n\n\n<p>Entdecken Sie mit Eric Smuda von Pearl-Plaza und Erika Heald von CMSWire: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Den &#8222;Solve for X&#8220;-Ansatz f\u00fcr Customer Experience<\/li><li>Wie Sie die entscheidendsten Gesch\u00e4ftsbereiche identifizieren und priorisieren k\u00f6nnen<\/li><li>Wie Sie die Kundenperspektive \u00fcber die Zahlen hinaus effektiv vermitteln k\u00f6nnen<\/li><\/ul>\n","protected":false},"featured_media":40364,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[208],"class_list":["post-44608","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-webinar-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/44608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/44608\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/40364"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=44608"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=44608"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=44608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}