{"id":10959,"date":"2018-09-18T00:00:00","date_gmt":"2018-09-18T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/the-cx-metrics-cheat-sheet\/"},"modified":"2022-11-28T13:46:04","modified_gmt":"2022-11-28T13:46:04","slug":"das-cx-metrics-cheat-sheet","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/das-cx-metrics-cheat-sheet\/","title":{"rendered":"Der CX-Metriken-Spickzettel"},"content":{"rendered":"<p>M\u00f6chten Sie das 4-1-1 \u00fcber die drei popul\u00e4rsten Metriken im Bereich Customer Experience (CX)?<\/p>\n<p>In diesem CX-Metriken-Spickzettel finden Sie alles, was Sie \u00fcber Net Promoter Score, OSAT und Customer Effort Score wissen m\u00fcssen!<\/p>\n","protected":false},"featured_media":28761,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[227],"class_list":["post-10959","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-general-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/10959\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/28761"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=10959"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=10959"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=10959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}