{"id":7121,"date":"2020-09-04T04:03:51","date_gmt":"2020-09-04T04:03:51","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/customer-stories\/hyundia\/"},"modified":"2020-09-21T02:02:09","modified_gmt":"2020-09-21T02:02:09","slug":"hyundai","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/de-de\/customer-stories\/hyundai\/","title":{"rendered":"Hyundai"},"content":{"rendered":"\n<p>Hyundai Australien arbeitet mit Pearl-Plaza, um die wichtigsten Phasen der Serviceerfahrungen seiner Kunden zu ermitteln. Durch das Sammeln und Analysieren von Feedback ermittelte Pearl-Plaza eine Diskrepanz, die sowohl eine gro\u00dfe Schwachstelle f\u00fcr die Kunden als auch eine verpasste Gesch\u00e4ftsgelegenheit f\u00fcr Hyundai darstellte.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Gr\u00f6\u00dferer Einblick in die operationellen Verbesserungsm\u00f6glichkeiten <\/li><li>500% Steigerung der monatlichen Buchungseinnahmen <\/li><li>Neue Erkenntnisse zum Aufbau eines neuen CX-Trainingsprograms<\/li><\/ul>\n","protected":false},"featured_media":3814,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[130],"region":[133,127],"class_list":["post-7121","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-automotive-de-de","region-apac-de-de","region-north-america-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7121\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/3814"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=7121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/categories?post=7121"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=7121"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/region?post=7121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}